1 Reply Latest reply on May 1, 2017 6:25 PM by ali_d

    Red Screen R9 390X 8G

    harleytans

      System

      • AMD Graphics Card
        • AMD R9 390X 8GB
      • Desktop or Laptop System
        • Desktop
      • Operating System
        • Windows 8 64bit
      • Driver version installed
        • 21.19.523.2
      • Display Devices
        • ASUS VP247H-P 23.6” LED-backlit 1ms 1920 x 1080 res, Connected VIA HDMI
        • Insignia 21" LCD 1080 Res. Connected VIA HDMI
        • Both Monitors are connected, but the second monitor is not on.

       

      • Motherboard
        • ASRock Z97 OC formula
      • CPU/APU
        • Intel Core i7-4770K @ 3.50GHz
      • Power Supply Unit  Make, Model & Wattage
        • EVGA 500W Bronze Power Supply
      • RAM
        • 16 GB

      Issue:

      I have been using my Gaming setup for over two months now without experiencing any problems, until yesterday while playing Diablo 3 (MAX settings) I came across a completely red screen and a brrrrrrrrrrr'ing sound. I haven't tried to see if the red screen occurs with any other games, but I do play LoL and CSgo fine. I will test it out today by playing a different game, but as of right now its happening when I play D3. It occurred the first time last night, and a second time this morning.

       

           Unfortunately, I am not great with PC parts. I got this PC built awhile ago, just never had the time to game until last month. I don't game heavily, plus note that the PC is nowhere near overheating temperatures. Please give me a walk-through step, by step solution as I do not know what it is when you refer to "chipset" and such. Explain it to me as if I were a monkey. Thanks!