AnsweredAssumed Answered

Red Screen R9 390X 8G

Question asked by harleytans on Apr 27, 2017
Latest reply on May 1, 2017 by ali_d


  • AMD Graphics Card
    • AMD R9 390X 8GB
  • Desktop or Laptop System
    • Desktop
  • Operating System
    • Windows 8 64bit
  • Driver version installed
    • 21.19.523.2
  • Display Devices
    • ASUS VP247H-P 23.6” LED-backlit 1ms 1920 x 1080 res, Connected VIA HDMI
    • Insignia 21" LCD 1080 Res. Connected VIA HDMI
    • Both Monitors are connected, but the second monitor is not on.


  • Motherboard
    • ASRock Z97 OC formula
    • Intel Core i7-4770K @ 3.50GHz
  • Power Supply Unit  Make, Model & Wattage
    • EVGA 500W Bronze Power Supply
  • RAM
    • 16 GB


I have been using my Gaming setup for over two months now without experiencing any problems, until yesterday while playing Diablo 3 (MAX settings) I came across a completely red screen and a brrrrrrrrrrr'ing sound. I haven't tried to see if the red screen occurs with any other games, but I do play LoL and CSgo fine. I will test it out today by playing a different game, but as of right now its happening when I play D3. It occurred the first time last night, and a second time this morning.


     Unfortunately, I am not great with PC parts. I got this PC built awhile ago, just never had the time to game until last month. I don't game heavily, plus note that the PC is nowhere near overheating temperatures. Please give me a walk-through step, by step solution as I do not know what it is when you refer to "chipset" and such. Explain it to me as if I were a monkey. Thanks!