3 Replies Latest reply on May 2, 2017 3:13 AM by heinr_muellr

VIDEO_SCHEDULER_INTERNAL_ERROR (119)

heinr_muellr Apr 25, 2017 1:48 PM

i get a BSOD and a reboot when running our code. windbg says:

kd> !analyze -v

*******************************************************************************

* *

* Bugcheck Analysis *

* *

*******************************************************************************

VIDEO_SCHEDULER_INTERNAL_ERROR (119)

The video scheduler has detected that fatal violation has occurred. This resulted

in a condition that video scheduler can no longer progress. Any other values after

parameter 1 must be individually examined according to the subtype.

Arguments:

Arg1: 0000000000000001, The driver has reported an invalid fence ID.

Arg2: 000000000086fcc3

Arg3: 000000000086fcc5

Arg4: 000000000086fcc4

Debugging Details:

------------------

DUMP_CLASS: 1

DUMP_QUALIFIER: 401

BUILD_VERSION_STRING: 7601.23572.amd64fre.win7sp1_ldr.161011-0600

SYSTEM_MANUFACTURER: Gigabyte Technology Co., Ltd.

SYSTEM_PRODUCT_NAME: Default string

SYSTEM_SKU: Default string

SYSTEM_VERSION: Default string

BIOS_VENDOR: American Megatrends Inc.

BIOS_VERSION: F22

BIOS_DATE: 06/13/2016

BASEBOARD_MANUFACTURER: Gigabyte Technology Co., Ltd.

BASEBOARD_PRODUCT: X99-SLI-CF

BASEBOARD_VERSION: Default string

DUMP_TYPE: 1

BUGCHECK_P1: 1

BUGCHECK_P2: 86fcc3

BUGCHECK_P3: 86fcc5

BUGCHECK_P4: 86fcc4

CPU_COUNT: 10

CPU_MHZ: c80

CPU_VENDOR: GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 4f

CPU_STEPPING: 1

CPU_MICROCODE: 6,4f,1,0 (F,M,S,R) SIG: B00001B'00000000 (cache) B00001B'00000000 (init)

DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT

BUGCHECK_STR: 0x119

PROCESS_NAME: System

CURRENT_IRQL: 9

ANALYSIS_SESSION_HOST: SERVER4

ANALYSIS_SESSION_TIME: 04-25-2017 20:37:38.0526

ANALYSIS_VERSION: 10.0.15063.137 amd64fre

EXCEPTION_RECORD: fffff80003a86d74 -- (.exr 0xfffff80003a86d74)

ExceptionAddress: 48ab48f3c0334824

ExceptionCode: 245c8b48

ExceptionFlags: 748b4840

NumberParameters: 1597031555

Parameter[0]: 44c7000000ffbace

Parameter[1]: c149000000012024

Parameter[2]: 01b141d12b4119e0

Parameter[3]: 48c20b4c10f8c149

Parameter[4]: 2444894c2824548d

Parameter[5]: 01488d41c0334528

Parameter[6]: 00b941000411f7e8

Parameter[7]: fffffeede9000001

Parameter[8]: 9090909090909090

Parameter[9]: 245c894890909090

Parameter[10]: 894810246c894808

Parameter[11]: 5541544157182474

Parameter[12]: 00ec814857415641

Parameter[13]: ac4a058b48000001

Parameter[14]: 848948c43348001b

TRAP_FRAME: 00000000000000ff -- (.trap 0xff)

Unable to read trap frame at 00000000`000000ff

LAST_CONTROL_TRANSFER: from fffff88001e3422f to fffff80003ac3400

STACK_TEXT:

fffff880`009a9358 fffff880`01e3422f : 00000000`00000119 00000000`00000001 00000000`0086fcc3 00000000`0086fcc5 : nt!KeBugCheckEx

fffff880`009a9360 fffff880`05728ed9 : fffffa80`142aa070 00000000`0086fcc3 00000000`00000000 00000000`0086fcc5 : watchdog!WdLogEvent5+0x11b

fffff880`009a93b0 fffff880`05729206 : fffffa80`1434e000 fffff880`009a94c0 00000000`000011af fffffa80`12fd1480 : dxgmms1!VidSchiVerifyDriverReportedFenceId+0xad

fffff880`009a93e0 fffff880`05728f96 : fffff880`0086fcc3 fffff880`0562f13f fffffa80`1434e000 fffffa80`12e30040 : dxgmms1!VidSchDdiNotifyInterruptWorker+0x25e

fffff880`009a9430 fffff880`0562f13f : fffffa80`12fd1480 fffff880`05247959 fffff880`00000002 fffffa80`13233000 : dxgmms1!VidSchDdiNotifyInterrupt+0x9e

fffff880`009a9460 fffff880`05247959 : 00000000`00000003 fffffa80`13233000 fffff880`009a9510 fffff880`0f70e895 : dxgkrnl!DxgNotifyInterruptCB+0x83

fffff880`009a9490 fffff880`0f67dda8 : fffffa80`13233000 00000000`00123b67 fffffa80`13233020 00000000`00000000 : atikmpag+0x47959

fffff880`009a9540 fffff880`0f67cd78 : fffffa80`13233000 fffff880`0f67ee31 00000000`00000000 00000000`00123b67 : atikmdag+0x36da8

fffff880`009a95d0 fffff880`0f6e51df : fffff880`009a96c0 fffff880`009a9740 00000000`00000000 fffffa80`1323a000 : atikmdag+0x35d78

fffff880`009a9610 fffff880`0f6e59b7 : fffffa80`14270650 fffff880`009a9740 00000000`00000000 fffff880`0f6b11d6 : atikmdag+0x9e1df

fffff880`009a9640 fffff880`0f6e9d30 : fffffa80`1323a000 fffff880`10eda7d0 fffffa80`1323e048 fffff880`00000000 : atikmdag+0x9e9b7

fffff880`009a97e0 fffff880`0f6eee49 : fffffa80`1323a000 fffff880`009a9970 fffffa80`0e797d80 00000000`00000000 : atikmdag+0xa2d30

fffff880`009a9830 fffff880`0f6e27a3 : fffffa80`1323a000 00000000`00000000 00000000`00000000 00000000`00000000 : atikmdag+0xa7e49

fffff880`009a9860 fffff880`0f678840 : fffffa80`12ee71c0 fffff880`009a98f0 00000000`00630fc2 fffff800`03ac62f2 : atikmdag+0x9b7a3

fffff880`009a9890 fffff880`0520c366 : ffffffff`ffffffff 00000000`00000000 00000000`00000100 fffff6fc`40004308 : atikmdag+0x31840

fffff880`009a98c0 fffff800`03abf25c : ffffffff`ffffffff fffff880`009a9901 fffffa80`0e797d80 00000000`00000100 : atikmpag+0xc366

fffff880`009a98f0 fffff800`03b0b2c3 : fffff800`03a86d74 00000000`00000100 00000000`000000ff fffffa80`08d6bfd0 : nt!KiInterruptDispatch+0x16c

fffff880`009a9a88 fffff800`03a86d74 : 00000000`00000100 00000000`000000ff fffffa80`08d6bfd0 00000000`00000100 : nt!KeZeroPages+0x23

fffff880`009a9a90 fffff800`03a87617 : 00000000`002f2300 00000000`000000ff 00000000`00000000 00000000`00000000 : nt!MiZeroPageChain+0xf9

fffff880`009a9ad0 fffff800`03d5e236 : fffffa80`0d385b50 00000000`00000080 fffffa80`0d385040 00000000`00000282 : nt!MmZeroPageThread+0x83a

fffff880`009a9c00 fffff800`03ab4706 : fffff800`03c41e80 fffffa80`0d385b50 fffff800`03c4fcc0 4feb0000`00f2e800 : nt!PspSystemThreadStartup+0x5a

fffff880`009a9c40 00000000`00000000 : fffff880`009aa000 fffff880`009a4000 fffff880`009a9770 00000000`00000000 : nt!KxStartSystemThread+0x16

STACK_COMMAND: kb

THREAD_SHA1_HASH_MOD_FUNC: b6b026264d3a177af1c80ee1bc0a0e1a397899a2

THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 3b3a6578561de0ca26f9af35e365279aaa2ff706

THREAD_SHA1_HASH_MOD: 4d6d64b5dc45ffd367f7cd33886a90d7c88ce712

FOLLOWUP_IP:

atikmpag+47959

fffff880`05247959 4c8d9c2480000000 lea r11,[rsp+80h]

FAULT_INSTR_CODE: 249c8d4c

SYMBOL_STACK_INDEX: 6

SYMBOL_NAME: atikmpag+47959

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: atikmpag

IMAGE_NAME: atikmpag.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 5876bbad

IMAGE_VERSION: 21.19.384.3

FAILURE_BUCKET_ID: X64_0x119_1_DRIVER_REPORTED_INVALID_FENCE_ID_atikmpag+47959

BUCKET_ID: X64_0x119_1_DRIVER_REPORTED_INVALID_FENCE_ID_atikmpag+47959

PRIMARY_PROBLEM_CLASS: X64_0x119_1_DRIVER_REPORTED_INVALID_FENCE_ID_atikmpag+47959

TARGET_TIME: 2017-04-25T18:01:01.000Z

OSBUILD: 7601

OSSERVICEPACK: 1000

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK: 272

PRODUCT_TYPE: 1

OSPLATFORM_TYPE: x64

OSNAME: Windows 7

OSEDITION: Windows 7 WinNt (Service Pack 1) TerminalServer SingleUserTS

OS_LOCALE:

USER_LCID: 0

OSBUILD_TIMESTAMP: 2016-10-11 16:57:55

BUILDDATESTAMP_STR: 161011-0600

BUILDLAB_STR: win7sp1_ldr

BUILDOSVER_STR: 6.1.7601.23572.amd64fre.win7sp1_ldr.161011-0600

ANALYSIS_SESSION_ELAPSED_TIME: 11ac

ANALYSIS_SOURCE: KM

FAILURE_ID_HASH_STRING: km:x64_0x119_1_driver_reported_invalid_fence_id_atikmpag+47959

FAILURE_ID_HASH: {9e4a2c91-f061-6daa-3929-4d552eda1860}

Followup: MachineOwner

---------

Any idea how to fix?

Re: VIDEO_SCHEDULER_INTERNAL_ERROR (119)

dwitczak Apr 26, 2017 9:09 AM (in response to heinr_muellr)

Thank you for the report. Can you provide us the source code of your application for further investigation?
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- Re: VIDEO_SCHEDULER_INTERNAL_ERROR (119)
  
  heinr_muellr Apr 27, 2017 6:15 AM (in response to dwitczak)
  
  The application is not open source. Would a remote session work, e.g. via Teamviewer? Or just parts of the code?
  
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Re: VIDEO_SCHEDULER_INTERNAL_ERROR (119)

heinr_muellr May 2, 2017 3:13 AM (in response to heinr_muellr)

Again BSOD:

10: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

VIDEO_SCHEDULER_INTERNAL_ERROR (119)
The video scheduler has detected that fatal violation has occurred. This resulted
in a condition that video scheduler can no longer progress. Any other values after
parameter 1 must be individually examined according to the subtype.
Arguments:
Arg1: 0000000000000001, The driver has reported an invalid fence ID.
Arg2: 0000000000457c13
Arg3: 0000000000457c15
Arg4: 0000000000457c14

Debugging Details:
------------------

DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING: 7601.23572.amd64fre.win7sp1_ldr.161011-0600

SYSTEM_MANUFACTURER: Gigabyte Technology Co., Ltd.

SYSTEM_PRODUCT_NAME: Default string

SYSTEM_SKU: Default string

SYSTEM_VERSION: Default string

BIOS_VENDOR: American Megatrends Inc.

BIOS_VERSION: F22

BIOS_DATE: 06/13/2016

BASEBOARD_MANUFACTURER: Gigabyte Technology Co., Ltd.

BASEBOARD_PRODUCT: X99-SLI-CF

BASEBOARD_VERSION: Default string

DUMP_TYPE: 2

BUGCHECK_P1: 1

BUGCHECK_P2: 457c13

BUGCHECK_P3: 457c15

BUGCHECK_P4: 457c14

CPU_COUNT: 10

CPU_MHZ: c80

CPU_VENDOR: GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 4f

CPU_STEPPING: 1

CPU_MICROCODE: 6,4f,1,0 (F,M,S,R) SIG: B00001B'00000000 (cache) B00001B'00000000 (init)

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT

BUGCHECK_STR: 0x119

PROCESS_NAME: System

CURRENT_IRQL: 9

ANALYSIS_SESSION_HOST: SERVER4

ANALYSIS_SESSION_TIME: 05-02-2017 10:07:55.0709

ANALYSIS_VERSION: 10.0.15063.137 amd64fre

LAST_CONTROL_TRANSFER: from fffff88001e8122f to fffff80003c7e400

STACK_TEXT:
fffff880`038ff278 fffff880`01e8122f : 00000000`00000119 00000000`00000001 00000000`00457c13 00000000`00457c15 : nt!KeBugCheckEx
fffff880`038ff280 fffff880`05529ed9 : fffffa80`14195000 00000000`00457c13 00000000`00000000 00000000`00457c15 : watchdog!WdLogEvent5+0x11b
fffff880`038ff2d0 fffff880`0552a206 : fffffa80`1417f000 fffff880`038ff3e0 fffff880`000011af fffff880`05529f96 : dxgmms1!VidSchiVerifyDriverReportedFenceId+0xad
fffff880`038ff300 fffff880`05529f96 : fffffa80`00457c13 fffff880`0f74a81b fffffa80`1417f000 fffffa80`12f0f2c0 : dxgmms1!VidSchDdiNotifyInterruptWorker+0x25e
fffff880`038ff350 fffff880`0543013f : fffffa80`12f32480 00000000`000002a0 fffff880`038ff400 fffff880`038ff570 : dxgmms1!VidSchDdiNotifyInterrupt+0x9e
fffff880`038ff380 fffff880`0590c2f4 : 00000000`00000001 fffffa80`1404c000 fffff880`038ff430 ffffc5a1`ce3e1bc5 : dxgkrnl!DxgNotifyInterruptCB+0x83
fffff880`038ff3b0 00000000`00000001 : fffffa80`1404c000 fffff880`038ff430 ffffc5a1`ce3e1bc5 fffff880`038d7180 : atikmpag+0x442f4
fffff880`038ff3b8 fffffa80`1404c000 : fffff880`038ff430 ffffc5a1`ce3e1bc5 fffff880`038d7180 00000000`00000000 : 0x1
fffff880`038ff3c0 fffff880`038ff430 : ffffc5a1`ce3e1bc5 fffff880`038d7180 00000000`00000000 fffffa80`00000002 : 0xfffffa80`1404c000
fffff880`038ff3c8 ffffc5a1`ce3e1bc5 : fffff880`038d7180 00000000`00000000 fffffa80`00000002 00457c13`0009c01c : 0xfffff880`038ff430
fffff880`038ff3d0 fffff880`038d7180 : 00000000`00000000 fffffa80`00000002 00457c13`0009c01c 00000000`00000000 : 0xffffc5a1`ce3e1bc5
fffff880`038ff3d8 00000000`00000000 : fffffa80`00000002 00457c13`0009c01c 00000000`00000000 fffff800`00000000 : 0xfffff880`038d7180

STACK_COMMAND: kb

THREAD_SHA1_HASH_MOD_FUNC: c27c9c803630c108a8a4327b6668434afb24fbae

THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 31db3dd2ad6eecfb2377e49edb2ed5b377f740ac

THREAD_SHA1_HASH_MOD: 41a568653b8f8c8a6c2b558f3006f044e23dd92f

FOLLOWUP_IP:
atikmpag+442f4
fffff880`0590c2f4 ??              ???

SYMBOL_STACK_INDEX: 6

SYMBOL_NAME: atikmpag+442f4

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: atikmpag

IMAGE_NAME: atikmpag.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 57809c58

FAILURE_BUCKET_ID: X64_0x119_1_DRIVER_REPORTED_INVALID_FENCE_ID_atikmpag+442f4

BUCKET_ID: X64_0x119_1_DRIVER_REPORTED_INVALID_FENCE_ID_atikmpag+442f4

PRIMARY_PROBLEM_CLASS: X64_0x119_1_DRIVER_REPORTED_INVALID_FENCE_ID_atikmpag+442f4

TARGET_TIME: 2017-05-02T07:28:48.000Z

OSBUILD: 7601

OSSERVICEPACK: 1000

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK: 272

PRODUCT_TYPE: 1

OSPLATFORM_TYPE: x64

OSNAME: Windows 7

OSEDITION: Windows 7 WinNt (Service Pack 1) TerminalServer SingleUserTS

OS_LOCALE:

USER_LCID: 0

OSBUILD_TIMESTAMP: 2016-10-11 16:57:55

BUILDDATESTAMP_STR: 161011-0600

BUILDLAB_STR: win7sp1_ldr

BUILDOSVER_STR: 6.1.7601.23572.amd64fre.win7sp1_ldr.161011-0600

ANALYSIS_SESSION_ELAPSED_TIME: 333

ANALYSIS_SOURCE: KM

FAILURE_ID_HASH_STRING: km:x64_0x119_1_driver_reported_invalid_fence_id_atikmpag+442f4

FAILURE_ID_HASH: {82eba451-3a7a-6c35-9f0a-527ec953bb96}

Followup:     MachineOwner
---------
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