Laptop Freezes When Installing AMD Crimson

Discussion created by timchaoskiller on Apr 24, 2017
Latest reply on Apr 25, 2017 by timchaoskiller
  • AMD Graphics Card
    • Make and model; AMD R7 M265
  • Desktop or Laptop System
    • Acer Aspire E1-572G
  • Operating System
    • Windows 10 creator 64bit
  • Driver version installed
    • 15.201.1001.0 WHQL/Win 10 64
  • Display Devices
    • Generic PnP Monitor 1366/768 60hz
  • Motherboard
  • V5WE3 La-9532p I1-z3-b5

    • Intel(R) Core(TM) i5-4200U CPU @ 1.60GHz
  • Power Supply Unit  Make, Model & Wattage
    • Microsoft ACPI-Compliant Control Method Battery
  • RAM
    • 6

Describe your issue:

  • When i go to install the amd crimson, it freezes right about the "installing graphics driver" part and i have to hold my power button to restart my pc. i have tried doing it in safemode. i have tried usind DDU and then try installing the amd driver again multiple times (no luck)