yuiee

HP Pavilion dv6 switchable driver issue (radeon 6520g + radeon 7690m)

Discussion created by yuiee on Apr 21, 2017
Latest reply on Apr 22, 2017 by kingfish

Platform:

     Notebook - HP Pavilion dv6-6c33er (Windows 7/8/10 [problem was tried to solve on all of this versions])

     Integrated GPU - radeon 6520g

     Discrete GPU - radeon 7690m

     CPU - AMD A6 3430MX

     RAM - 6GB

 

Issue:

     Getting BSOD while windows sturtup

     Problem caused by a file atikmdag.sys (0x0000003B error number)

Evidently problem caused by switchable driver because with switched off one of graphic adapters windows could start.. same with standart VGA driver.

 

Tested solutions:

on Windows 7:

Fully reinstalled Visual C++ Redistributable and NetFramework

1. a) ALL AMD drivers deleted with DDU utility (in Safe Mode)

    b) Installed Crimson Edition 16.2.1 Beta

BSOD

2. a) ALL AMD drivers deleted with DDU utility (in Safe Mode)

    b) Installed switchable drivers from HP website HP Software and Driver Downloads (dv6-6c33er)

BSOD

3. a) ALL AMD drivers deleted with DDU utility (in Safe Mode)

    b) Autoinstalled Microsoft drivers

BSOD

 

on Windows 8 were done all points such as Windows 7 (BSOD on each)

 

on clean Windows 10:

Autoinstalled Microsoft drivers (all other variants is not suitable here as I understood by reading the forums)

BSOD

 

Q: Why you couldn`t disable integrated graphics?

A: There are no Fixed mod in BIOS sittings and there are no any other BIOS firmware with this option.

 

Q: Why you can`t install driver just for discrete GPU?

A: It is not working because i haven`t got single videodriver (AMD, Microsoft and HP provide only switchable for this platform) and i dont want to lose power save notebook mode which use integrated GPU..

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