AnsweredAssumed Answered

My RX 480 8GB keeps crashing and restarting Windows. I have tried everything

Question asked by darraghr on Apr 20, 2017
Latest reply on Apr 25, 2017 by amdmatt

So I resolved this issue previously but after upgrading to a HDD the exact same issue is back. Counter Strike GO and Battlegrounds crash instantly. DOOM runs at max settings for 5 minutes and crashes.


What I did when I was using a HDD:


"1. Uninstalled with AMD Clean Up Utility

2. Uninstalled with DDU

3. Uninstalled my Avira Anti Virus

4. Removed protective cover on desktop

5. Installed the latest AMD drivers


Not too sure which one solved the issue but I would guess uninstalling old drivers with AMD Clean Up and DDU?"


I have tried everything possible to resolve this issue. Its not a bad card or hardware related. It is driver or software but I dont know what...



Operating system Windows 10 64 bit
Memory slots 4 DIMM
Memory, standard 16 GB DDR3 (2 x 8 GB)
Optical drive DVD SATA writer
External drive bays One occupied
One available
Internal drive bays One occupied
Two available
Hard drive description 3 TB 7200 rpm SATA + Samsung EVO 500GB SSD
Special features Landing pad for USB 3.0
Chipset Intel Z87
Processor family Intel® Core i7 processor
Processor Intel® Core i7-4790 with Intel HD Graphics 4600 (3.6 GHz, 8 MB cache, 4 cores)
Weight 12.15 kg
Display LCD Monitor (buy separately): HP ENVY 23 58.4 cm (23") Diagonal IPS LED Backlit Monitor. For more information please visit
Graphics AMD Radeon R9 270 (2 GB GDDR5 dedicated)
Power supply type 500 W AC power adapter
Minimum dimensions (W x D x H) 41.2 x 17.5 x 41.5 cm
Pointing device Wireless optical mouse
Audio features Beats Audio
High Definition Audio 7.1
Ports 4 USB 2.0
4 USB 3.0
1 audio in
1 audio out
2 analog audio in
4 analog audio out
1 digital audio out
Network interface Integrated 10/100/1000 Gigabit Ethernet LAN
Wireless 802.11ac (2x2)
Expansion slots 3 PCIe x1
1 PCIe x16
1 MiniCard