AnsweredAssumed Answered

Sapphire RX480 Nitro+ no sound on HDMI after update to 17.4.3

Question asked by valossss on Apr 19, 2017
Latest reply on May 31, 2019 by elstaci

Hello,

As the title says, on WIN 10 x64, after update to driver 17.4.3 from the 17.2.1 I lost any option to enable sound through HDMI.

 

To find a solution I have tried the following:

1. Uninstall all drivers and install 17.2.1      -> sound works normally

                 1.1 Install 17.4.3 without the "hdmi option" -> no sound on HDMI

 

2. Uninstall all drivers and install 17.2.1 without the "hdmi option" (also restoring the HDMI drivers in the CPanel with "show hidden" to the MS version)   -> sound works

                 2.1 Install 17.4.3 without the "hdmi option" -> no sound on HDMI (in the Radeon settings console showing AMD Audio 10.0.1.1 although i didn't selected it in the custom install menu)

 

 

Lost hours during restarts to find out that i have to stick with 17.2.1 to hear something on my TV or my monitor.

I have to mention that before the restarts I cleaned the drivers with amdcleanuputility and manually from device manager.

 

Any idea is welcome.

Thank you!

Outcomes