9 Replies Latest reply on May 27, 2017 5:59 AM by bishop

    screen flashes black every 15 minutes RX480

    bishop

      Specs

       

      • AMD Graphics Card
        • AMD RX480 Strix OC 8GB
      • Desktop or Laptop System
        • Desktop
      • Operating System
        • Windows 10 64bit
      • Driver version installed
        • Radeon Software Crimson Relive 17.4.2
      • Display Devices
        • samsung ue28f4000aw, 1366x768, 60Hz, HDMI (LCD TV)
      • Motherboard
        • Asus Z170-A
      • CPU/APU
        • Intel i3-6100 3.7 GHz
      • Power Supply Unit  Make, Model & Wattage
        • EVGA Supernova NEX650G 650w
      • RAM
        • 16GB DDR4

       

       

       

      Issue

      Hi

       

      Roughly every 15 minutes or so my screen will go black. It will display the screen resolution in the top left corner (almost as if i am switching inputs) and then the image will return. The black screen only lasts for a few seconds but will last longer if i am playing a game (up to 10 seconds). This happens both when i am playing games and doing other desktop stuff (browsing the internet) and does not seem to be an issue with the computer but rather the connection to my display. This problem only occurred after using the rx480 as my graphics card and does not occur when using the hdmi cable through the mother board port while using the integrated graphics on my processor. I have also tried using a different hdmi cable which has not helped.

       

      Any help would be appreciated