13 Replies Latest reply on May 26, 2017 8:36 AM by yossijaki

    I have a HP with an AMD-8700P CPU. When I try to install Windows 10 version 1703 i get an error.

    drm

      I have a HP with an AMD-8700P CPU. When I try to install Windows 10 version 1703 i get the following message "HP AMD Carrizo A10-8700P CPU not compatible with version 1703. Please remove the APP manually. I have chatted with both Microsoft and HP about this problem and all I get is finger pointing back and forth. Seems it is nobody's problem. I have tried uninstalling the display adapter and updating windows but get the same message and there doesn't seem to be an APP to manually remove. Has anyone had this experience and is there a solution?