AMD Graphics Card: AMD Radeon(TM) R5 Graphics
(Originally had AMD Radeon R7 M360 Graphics (2 GB DDR3 dedicated), but now computer crashes and goes to blue screen when I try to install.)
Laptop System: HP Pavilion Notebook 15-ab122ax
Operating System: Windows 10 Home 64-bit (10.0, Build 15063)
Driver version Installed: Advanced Micro Devices, Inc. 15.201.1101.0
Motherboard: HP 80B8
CPU/APU: AMD A8-7410 APU with AMD Radeon R5 Graphics
Power Supply Unit Make, Model & Wattage: 65 W AC power adapter
4-cell, 41 Wh Li-ion
RAM: 8 GB DDR3L SDRAM (1 x 8 GB)
The correct drivers for your laptop (full version) > APU
1. IMPORTANT: All Windows Updates should be current, including the relevant 'optional/suggested' updates.
2. IMPORTANT: Disable all anti-virus/ad blockers/anti-malware/ anti-anything before trying to install
3. IMPORTANT: Netframework is required and must be the latest version. (from Windows Update)
Downloaded AMD software from link provided and my computer crashed with a blue screen right after downloading so I ad to go back to the basic driver again. I am not sure if its a problem with windows 10 or a problem with my hardware?
same problem secondary gpu driver in device manager gives code 43
I have had problems with all updates after 17.3.1 (i.e. 17.3.3 and up).
PC freezes, otherwise it's a BSOD noting "atikmdag.sys". Today I updated with the Windows 10 creators update and again started having issues as it seems that Windows took the liberty of updating AMD drivers to 17.4.2. I have to change to my integrated graphics and then clean up the mess and install 17.3.1 again, then switch back to AMD graphics, and all works again.
I'm using a R9 280X in crossfire with an HD 7950.