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Device Manager Code 43 error after installing driver on laptop with R7 M360 & R5 Integrated GPU

Question asked by django84 on Apr 13, 2017
Latest reply on Apr 14, 2017 by django84

The graphics card driver I am using is displaying poor quality video. When I update to a better quality driver through the AMD website my computer crashes and gives me a blue screen with an error message: atikmdag.sys. I can use my computer with the poor quality graphics card driver without crashing, but I have to suffer with low quality video. I have also noticed I cant turn my brightness down or up. I would appreciate any help greatly because my next option is taking it in to get repaired. Here are some pictures that might help:

 

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