AnsweredAssumed Answered

Driver disappears after updating, randomly.

Question asked by misterpalmos on Apr 13, 2017
Latest reply on Apr 14, 2017 by ray_m

I have a Dell Inspiron 5459 running on Windows 10 64 bit. I have switchable graphics, Intel HD 520 and an AMD Radeon R5 M335. Now, the last update for the AMD driver from Dell's official support page was July 18, 2016.


Here's the problem. When I update through the AMD site or desktop app, it will finish installing smoothly. No problems for a few days. Then randomly, no exact days or weeks, it will be gone. Like when I do the right click and select AMD Radeon Settings, it will say no AMD driver installed or something. I will then reinstall the driver from Dell. I can't seem to keep the latest updates. You might say, try the newest version. I have been! Every chance I get, I install the latest updates. But I've grown tired of uninstalling and reinstalling the driver from the Dell site.


Anyone encountered this problem? Please, if there's a workaround this let me know! The latest drivers from AMD work fine, it's just that after a while, it goes away for no damn good reason. I install the lastest Windows updates, I now have the Creator's update.