AnsweredAssumed Answered

Unstable AMD driver

Question asked by xrodg on Apr 13, 2017
Latest reply on Jun 28, 2017 by xrodg

Hello guys,


I have a question regarding AMD graphic drivers.

Got this older laptop, but still decent. Installed Windows 10, but the it's not great. When I boot the PC, after the Windows logo, I'm getting black screen for few minutes, then lock screen shows up. I managed to relate this with AMD graphic driver issues, since I've uninstalled them and the it worked normally. Also, occasional crash while browsing the web or using applications that require high performance such as Photoshop, Experience Design, any other that includes graphic hardware. Gaming, it's just a pain. Using it for work is my primary thing but with unstable drivers or else related with this matter I cannot fix myself. So I will attach some of my specs, card info and driver versions.



System Manufacturer: Hewlett-Packard

System Model: HP Pavilion g7 Notebook PC

BIOS: InsydeH2O

Processor: Inter(R) Core(TM) i5-2450M CPU @ 2.50GHz (4 CPUs), 2.5GHz

Memory: 6144MB RAM

DirectX: 12



Name: Intel(R) HD Graphic 3000

Manufacturer: Intel Corporation

Chip Type: Inter(R) HD Graphic Family
DAC Type: Internal

Memory size: Approx. 3GB


AMD Graphic

Graphics Chipset: AMD Radeon HD 7400M Series

Device ID:  6760

Memory size: 1024MB


AMD Catalyst Control Center Version: 2015.1104.1643.30033


So approx. 4GB of VRAM on both cards with Switchable Graphic Panel.


All updates/installation of Catalyst I've got from Windows update, didn't do from the website.