1 Reply Latest reply on Apr 10, 2017 7:18 AM by niels

    Video and browser tearing after clean windows installation


      Hi, i just installed windows 7 again today and after installing the new os and all the drivers i have the problem that on netflix and scrolling in the browser that i get screen tearing.


      I did not had this issue before the installation.


      I tried both firefox and chrome

      disabled aero to best performance settings and back to default

      disabled smoth scrolling and hardware acceleration in the browser

      Removed my HTC vive from my system

      removed the driver in save mode using DDU

      initial driver was with only driver and config option

      right now i run with default installation options

      i tried with HDMI link assurance off

      currently gpu and super resoltution are off.


      I have set the Res to 1360x786 but also tested in 1920 1080

      PC is connected only to my TV screen


      Display specs currently

      Horizontal Timing Total - 1776

      Horizontal Timing Display - 1360

      Horizontal Timing Front Porch - 72

      Horizontal Timing Sync Width - 136

      Vertical Timing Total - 798

      Vertical Timing Display - 768

      Vertical Timing Front Porch - 3

      Vertical Timing Sync Width - 5

      Horizontal Timing Polarity - Negative

      Vertical Timing Polarity - Positive

      Interlaced/Progressive - Progressive

      G.Pixel Clock (KHz) - 84750

      G.Refresh Rate (Hz) - 59.799

      Current HDCP Status - Disabled

      Current Link Settings - Not Available



      Radeon Software Version - 17.2.1

      Radeon Software Edition - Crimson ReLive

      Graphics Chipset - AMD Radeon R9 200 Series

      Memory Size - 4096 MB

      Memory Type - GDDR5

      Core Clock - 1000 MHz

      Windows Version - Windows 7 (Service Pack 1) (64 bit)

      System Memory - 16 GB

      CPU Type - Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz


      i am out of ideas and hope some one else can help me out solving this issue.


      When playing fallout 4 i dont have any problems!

        • Re: Video and browser tearing after clean windows installation

          Issue is fixed today, Not sure what the actual solution was. Since i updated my wifi driver and some extra windows updates where applied.

          I assume its fixed by the windows updates. but sadly i cannot tell if this is really the case.


          For those having the same issue i recommend to download all optional and mandatory patches of windows. this can take more then a day but its at least worth the try