AnsweredAssumed Answered

AMD HD7400M driver problem under Windows 10

Question asked by jansch on Apr 9, 2017
Latest reply on Apr 18, 2017 by jansch

I just made a clean install of W10 on my HP Pavilion dv6, which has a Radeon HD 7400M.


The driver causes the following problem:

- After booting (after the W10 Logo), it takes about a Minute, until I get to the screen where I have to enter my password. During that time, the screen is just black.

- When I uninstall the driver and restart my laptop, it restarts within seconds without black screen... But then the driver is being resintalled... Crap! (took me forever to find out which driver caused the problem)


I got the driver over W10 Updates. Just created a discussion in the MS Community:

The problem is that I can't hide / disable the reinstallation of the driver when I uninstall it over the device manager.


So now I'm at the point where I have to turn to AMD to see if you have a solution for the problem since your driver is responsible for this fault!