2 Replies Latest reply on Apr 9, 2017 1:21 PM by tjcook

    Problems since last AMD Radeon HD 7340 graphics update

    tjcook

      After (just after) the last AMD update my system this week (which didn't autoinstall and I had to manually select the driver from the AMD site) my computer has a few problems.

       

      -pressing the shift keys paste from clipboard (does this on both my keyboards USB/USB wireless)

      -the mouse accuracy is off (have to click above selection) when using Facebook functions such as share and games.

      -my Xbox 360 controller is acting wonky ingame. (DCUO)

       

      HP desktop running Windows 10 x64 (Build 14393)

      AMD E2-1800 APU

      AMD Radeon HD 7340 graphics

       

      Thanks

        • Re: Problems since last AMD Radeon HD 7340 graphics update
          kingfish

          The E2-1800 APU system must use the graphics driver supplied by Microsoft.

           

          The following AMD APU products with AMD Radeon™ Graphics support up to WDDM 1.2 and DirectX® 11 on Windows 10:

          • AMD A4/A6/A8-3000 Series APUs
          • AMD E2-2000 APU
          • AMD E1/E2-1000 Series APUs
          • AMD E-200/300/400 Series APUs
          • AMD C-Series APUs
          • AMD Z-Series APUs

          NOTE: These APU products must be installed only using the display driver version available via Windows Update. If you have upgraded to Windows® 10, please DO NOT install the AMD Catalyst™ Driver. Instead, enable Windows Update and allow it to detect and install the appropriate driver. If you have already upgraded to Windows® 10 and installed the AMD Catalyst™ Driver, please follow the steps listed below to resolve this issu

          1. Uninstall the AMD Catalyst™ Driver using the Program and Features option in the Control Pane
          2. Reboot the system
          3. Use Windows Update to install the appropriate graphics driver for the APU.
          2 of 2 people found this helpful