AnsweredAssumed Answered

atikmdag.sys thread stuck

Question asked by tigerx on Apr 3, 2017

ryzen 1800x, msi x370 mb, fresh windows 10, 390x gpu. I have reinstalled the gpu drivers many times. I am at a loss on what to do to resolve the issue. Any input would be appreciated.

 

On Mon 4/3/2017 4:16:42 PM your computer crashed
crash dump file: C:\Windows\Minidump\040317-6000-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x22D1F)
Bugcheck code: 0x100000EA (0xFFFF848681130800, 0x0, 0x0, 0x0)
Error: THREAD_STUCK_IN_DEVICE_DRIVER_M
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that a thread in a device driver is endlessly spinning.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.


On Mon 4/3/2017 4:16:42 PM your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0x55AC0)
Bugcheck code: 0xEA (0xFFFF848681130800, 0x0, 0x0, 0x0)
Error: THREAD_STUCK_IN_DEVICE_DRIVER
file path: C:\Windows\System32\DriverStore\FileRepository\c0312242.inf_amd64_dba99477e2b8819f\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
Bug check description: This indicates that a thread in a device driver is endlessly spinning.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. THREAD_STUCK_IN_DEVICE_DRIVER

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