0 Replies Latest reply on Apr 4, 2017 2:58 AM by tigerx

    atikmdag.sys thread stuck

    tigerx

      ryzen 1800x, msi x370 mb, fresh windows 10, 390x gpu. I have reinstalled the gpu drivers many times. I am at a loss on what to do to resolve the issue. Any input would be appreciated.

       

      On Mon 4/3/2017 4:16:42 PM your computer crashed
      crash dump file: C:\Windows\Minidump\040317-6000-01.dmp
      This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x22D1F)
      Bugcheck code: 0x100000EA (0xFFFF848681130800, 0x0, 0x0, 0x0)
      Error: THREAD_STUCK_IN_DEVICE_DRIVER_M
      file path: C:\Windows\system32\drivers\dxgkrnl.sys
      product: Microsoft® Windows® Operating System
      company: Microsoft Corporation
      description: DirectX Graphics Kernel
      Bug check description: This indicates that a thread in a device driver is endlessly spinning.
      This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
      The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.


      On Mon 4/3/2017 4:16:42 PM your computer crashed
      crash dump file: C:\Windows\memory.dmp
      This was probably caused by the following module: atikmdag.sys (atikmdag+0x55AC0)
      Bugcheck code: 0xEA (0xFFFF848681130800, 0x0, 0x0, 0x0)
      Error: THREAD_STUCK_IN_DEVICE_DRIVER
      file path: C:\Windows\System32\DriverStore\FileRepository\c0312242.inf_amd64_dba99477e2b8819f\atikmdag.sys
      product: ATI Radeon Family
      company: Advanced Micro Devices, Inc.
      description: ATI Radeon Kernel Mode Driver
      Bug check description: This indicates that a thread in a device driver is endlessly spinning.
      This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
      A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
      Google query: Advanced Micro Devices, Inc. THREAD_STUCK_IN_DEVICE_DRIVER