gamenet

Black screen in Black Desert

Discussion created by gamenet on Mar 27, 2017
Latest reply on Mar 29, 2017 by gamenet

Hello!

I respresent GameNet technical support service (www.gamenet.ru). We are designed an application QGNA for our customers (over 10 000 000 people) for game launch.

 

Having run tests we found out that after updating drivers for videocards AMD (17.x.x.x) our users have black screen and texture troubles in our game Black Desert (https://gamenet.ru/games/blackdesert/news/), screenshot attached.

 

Some users can fix this by installing later drivers or change display mode in game from "Fullscreen" to "Window" or "Borderless window", but FPS in this modes lower

 

Please check this and help us in that question. If you need some information from us, please do not hestitate to ask it.

I will waiting for your response.

 

Thanks in advance,

GameNet.ru Team.

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