AnsweredAssumed Answered

Inability to Update Graphics Driver, and Other Minor Glitches.

Question asked by senineko on Mar 23, 2017
Latest reply on Mar 23, 2017 by senineko

     For quite a while now, I've been having troubles with my graphics driver. I run Windows 10 on my Laptop, and I have AMD Radeon HD 8400 / R3 series. The current update I have installed is 15.201.1201.0, and I haven't been able to update it to anything more recent. For a few months It's been doing strange things. When I open my image folder, my computer will freeze for a moment, and then go pitch black before turning back on momentarily afterwards, as if nothing's happened. However when I open an image directly, my computer will do it again, only this time it closes the image. Something I should probably note is, if my computer goes black too many times in a row, it'll crash, stating the cause as, "atikmpag.sys, VIDEO_TDR_FAILURE."




I've tried a number of solutions relating to different problems, but to no prevail.
I'm not certain if I've left out any details needed to help solve this issue but this is about all I know so far.
I hope to find a solution soon.