AnsweredAssumed Answered

atikmpag.sys causing BSOD, please help me!

Question asked by cloudus91 on Mar 21, 2017
Latest reply on Mar 21, 2017 by amdmatt

Describe your system:

  • AMD Graphics Card
    • MSI RX 480 8gb
  • Operating System
  • Windows 10 64bit
  • Driver version installed
    • Radeon Software Crimson Edition 17.3.2
  • Display Devices
    • Samsung LC27F396FHUXEN 1920x1080 @60Hz HDMI
  • Motherboard
    • ASRock H170 Pro4s
    • Intel i6500
  • Power Supply Unit  Make, Model & Wattage
  • Corsair CX550M

  • RAM
    • 16GB DDR4


Please I'm going crazy.

amdmatt there is going to be a driver update that fix this problem? I read that a lot of people are facing this problem.


Never happened while playing games, only happen randomly using chrome, restart(shut down),boot windows or normal use of windows (in desktop).

The only way to replicate this ,is to "Sleep" your pc in Start-->Power--->Sleep, after it's gone to Sleep, you must activate your pc and restart(start-->power-->restart) your pc immediately.

You must try more time during the day.

-I already try to reinstall every kind of drivers, tried with 17.3.2 or 16.12.1 (and others I don't remember).
Yes I already use DDU to make a clean install.




-Please don't reply that my card is fault, because I don't think that my card can handle Crysis3 and so many games without problems(or crashing) and then going crazy with normal use of windows.
I already test it with Funmark.

All my PC is new(bought on Semptember while the GPU on January), I already test my hard drive.


I also think that my card gave me Latency problem, because before to buy it I never had stuttering/crackling/popping sound problem, now I have.