2 Replies Latest reply on Sep 2, 2017 10:17 AM by lydiecopre

    RX 480 Driver irql not less or equal problem

    gildbg

      Hello,

      I have video card ATI RX 480 8 GB. I have the problem when I try to install new drivers. Here is details of my pc:

       

      AMD Graphics Card: AMD RX 480 OC

      Desktop or Laptop System: Desktop

      Operating System: Windows 10 64bit

      Driver version installed: greater from Radeon Software Crimson Edition 16.11.5

      Display Devices: Acer G237HL Abid over HDMI adapter

      Motherboard: Asus P8P67-M+PRO

      CPU/APU: Intel-i7 2600

      Power Supply Unit: Cooler Master RS-500-ACAB-M3 500W

      RAM: 16GB

       

      When I try to upgrade my current driver Radeon Software Crimson Edition 16.11.5 I got error: DRIVER_IRQL_NOT_LESS_OR_EQUAL. I was try all releases after 16.11.5 eg. 17.1.x, 17.2.x, 17.3.x some minor versions after 16.11 also have the same problem.

      I got the same error. I do clean uninstall and for that I use tool: amdcleanuputility.exe dowloaded from ati web site. I got this error every where. When I start mozilla firefox and after few minutes get the error and PC is restarted, also is happened on facebook gameroom for pc, World of Warcraft Legion and also is just happened without any program to be started. My graphic settings is normal and on my pc too, I don't do any overclocks.

       

      I attach the screenshot from Blue screen view.

       

      Can some one help me to resolve the problem ?

       

      Thanks