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I can't seem to enable the last 2 cores on my 1700x only running on 6 cores and 12 threads i have checked my MB settings fatlity x370 k4 and nothing is limiting it please help

Question asked by laxman170 on Mar 11, 2017
Latest reply on Mar 20, 2017 by amdmatt

I have a R7 1700x paired to a x370 Gaming k4 and i can't seem to Enable my last two cores on my 1700x it also effecting 4 of my threads as well i have gone up and down my bios looking for something that maybe shutting off my last two cores and nothing i have also checked my MS config and showing that all 8 should be enabled on boot. here is a screen shot of my current situation with CPUID Ryzen Master and Task manager. Also  when i try to enable the last two cores on Ryzen master it says i need to power cycle so i reset my computer and it comes back on with 6 still also.