AnsweredAssumed Answered

Catalyst installer doesn't update to right version of driver

Question asked by paddotk on Mar 7, 2017
Latest reply on Mar 8, 2017 by paddotk


PC model: MSI GX60 1AC

OS: Windows 10 with latest updates, 64-bit

Graphics card: AMD Radeon 7660G, Radeon 7970M


So I downloaded the Catalyst installer from the drivers section of the AMD website, carefully looking if I clicked the link for the right graphics card (Radeon 7660G). The download page says that the driver ('Crimson edition') is version 16.xx, the minimum version I need for a certain game.

After installing, this game says my driver version is still 15.20.1062, and Windows says

7760G: 15.301.1901.0

7970M: 15.200.1062.1004

'Raptr' also says that there is a new version available ('A new Radeon Software Crimson-edition () is available') where it would seem that the version number should be between those parentheses.

The link under this message in Raptr takes me to a download page for a driver that my 7660G does not support, but the 7970M should. However, trying to install that one doesn't work, giving me the following error: "Error 174: the AMD-installation cannot continue because the configuration of the graphical hardware of AMD is not supported".


What's up with this and how can I update?


P.s. I'm not sure my secondary graphics card, 7970M, ever did activate, even when a graphics-heavy game would more or less require it. This is based on a hardware metrics program I used. Windows does recognize this card, though, so it should be installed correctly (pre-built gaming laptop).