1 Reply Latest reply on Mar 10, 2017 7:12 AM by amdmatt

    Black screen after installing RX460

    bluefork

      Hello. I just bought a new graphics card as my old one died. I've tried installing it but I never come further than a black screen. Computer works fine when I use the default graphics card but when I try to switch to the new one the screen goes black. I've done all the reccomended troubleshooting (windows update, corrupted files, unistalling with DDU, download from the CD and website) but nothing seems to work. Could it be that my very old hardware isn't compatible with the graphics card or is it a driver related issue?

       

      Graphics card: DUAL-RX460-O2G

      Windows 7

      Radeon Crimson relive 17.2.1

      Monitor: Samsung 943NW

      Motherboard: GA-H55M-D2H

      processor: Intel Core i3-540

      power supply: hedy pp500fca

      RAM: 4GB