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New tech support scam borrows ransomware tricks

Question asked by kingfish on Feb 28, 2017
Latest reply on Feb 28, 2017 by black_zion

While it’s possible for an advanced user to get rid of the malware, less well-versed victims may be fooled by the pop-up. Many of them do look like real Windows system alerts. The user is informed by the malware that something has gone wrong; usually it’s an expired license or system corruption. The only fix is to contact support at an 800 number and get a “new license key,” which security form MalwareBytes did while investigating this new form of malware. The technician on the other end informed the researchers that a built-in TeamViewer feature could be launched by pressing Ctrl + Shift + T.


New tech support scam borrows ransomware tricks - ExtremeTech