0 Replies Latest reply on Feb 27, 2017 9:06 PM by shadowkitsune

    Installer detects my R5 Mobile as a R7 Mobile, solution?

    shadowkitsune

      After the latest updates, AMD Installer installs drivers for a R7 Mobile instead of my R5 Mobile. This causes games and aplications to detect my Videomemory as -1 instead of 2GB (found that by opening Substance B2M that can be found here).

      [INFO][GLWidget] Graphic Card:

      [INFO][GLWidget]    Type: ATI Technologies Inc. AMD Radeon R7 M260

      [INFO][GLWidget]    Available Memory: -1 KB

      [INFO][GLWidget]    GL Version: 4.5.13469 Compatibility Profile Context 21.19.519.2

      [INFO][GLWidget]    GLSL Version: 450

      Also, my dxdiag file can be found here.

      Somehow, In DxDiag shows my Shared vram right:

      Card name: AMD Radeon R7 M260

             Manufacturer: Advanced Micro Devices, Inc.

                Chip type: AMD Radeon Graphics Processor (0x6900)

                 DAC type: Internal DAC(400MHz)

              Device Type: Render-Only Device

               Device Key: Enum\PCI\VEN_1002&DEV_6900&SUBSYS_06401028&REV_00

            Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]

      Device Problem Code: No Problem

      Driver Problem Code: Unknown

           Display Memory: 4031 MB

         Dedicated Memory: 2039 MB

            Shared Memory: 1992 MB

             Current Mode: Unknown

              Driver Name: C:\Windows\System32\DriverStore\FileRepository\c0311139.inf_amd64_2aa9c01a2af97538\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\c0311139.inf_amd64_2aa9c01a2af97538\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\c0311139.inf_amd64_2aa9c01a2af97538\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\c0311139.inf_amd64_2aa9c01a2af97538\amdxc64.dll

      Driver File Version: 21.19.0519.0002 (English)

           Driver Version: 21.19.519.2

              DDI Version: 12

           Feature Levels: 12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1

             Driver Model: WDDM 2.1

      Graphics Preemption: DMA

      Compute Preemption: DMA

                 Miracast: Not Supported by Graphics driver

      Hybrid Graphics GPU: Discrete

           Power P-states: Not Supported

        Driver Attributes: Final Retail

         Driver Date/Size: 09/02/2017 21:00:00, 1590520 bytes

              WHQL Logo'd: n/a

          WHQL Date Stamp: n/a

        Device Identifier: Unknown

                Vendor ID: 0x1002

                Device ID: 0x6900

                SubSys ID: 0x06401028

              Revision ID: 0x0000

      Driver Strong Name: oem9.inf:cb0ae41453ef224c:ati2mtag_TopazDS:21.19.519.2:pci\ven_1002&dev_6900&rev_00

           Rank Of Driver: 00D12000

              Video Accel: Unknown

              DXVA2 Modes: Unknown

            Deinterlace Caps: n/a

             D3D9 Overlay: Unknown

                  DXVA-HD: Unknown

             DDraw Status: Enabled

               D3D Status: Enabled

               AGP Status: Enabled

                 MPO Caps: Not Supported

              MPO Stretch: Not Supported

          MPO Media Hints: Not Supported

              MPO Formats: Not Supported

      I'll wait for a fast response! Thanks.