AnsweredAssumed Answered

Problem with black screen of windows10

Question asked by virginialuther12 on Feb 27, 2017
Latest reply on Feb 28, 2017 by janagewen

I recently brought HP Laptop (IDK which one), for my business purpose to modifications of site likes(http://usawriters.org/ ) which had Windows 7 genuine installed, and yesterday there was Upgrade to Windows 10 balloon.The problem is the Laptop now turns on with a black screen, no cursor, nothing, as far as I am aware it's skipping the BIOS screen, so if it's anything like Windows 8, it's not a real hard boot, obviously.There is no BIOS setting to use even the Recovery disk. How to fix my laptop.

Thanks

Outcomes