12 Replies Latest reply on Mar 1, 2017 11:09 AM by nicorobin12

    RX 480 give me this error "atikmpag.sys VIDEO_TDR_ERROR"

    nicorobin12

      Hi, I have Windows 10 desktop pc with:

      CPU intel 6600k

      GIGABYTE z170x-ud3 motherboard

      RAM DDR4 16G

      Sapphire RX480 8gb

      and I have an LG ultrawide 21:9 monitor. 

       

      I update all the drivers (CPU, chipset, MOBO, BIOS and last Radeon drivers 17.1.2). I don't have any temperature problem (no cpu or gpu overklock).

      Recently, during my game session, the pc crash without any error message so i use "WhoCrashed" to find the reason.

      This is the error message:

       

      "This was probably caused by the following module: atikmpag.sys (atikmpag+0xF3B4)

      Bugcheck code: 0x116 (0xFFFFE1081E826010, 0xFFFFF8058AD3F3B4, 0x0, 0xD)

      Error: VIDEO_TDR_ERROR

      product: AMD driver

      Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.

      A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys "

       

      I found in the forum this thread Graphics driver stopped responding and has recovered....TDR fix, I try but nothing cvhange.

      That happend especially when I play not during the normal use.

       

      Thanks