AnsweredAssumed Answered

RX 480 give me this error "atikmpag.sys VIDEO_TDR_ERROR"

Question asked by nicorobin12 on Feb 25, 2017
Latest reply on Mar 1, 2017 by nicorobin12

Hi, I have Windows 10 desktop pc with:

CPU intel 6600k

GIGABYTE z170x-ud3 motherboard

RAM DDR4 16G

Sapphire RX480 8gb

and I have an LG ultrawide 21:9 monitor. 

 

I update all the drivers (CPU, chipset, MOBO, BIOS and last Radeon drivers 17.1.2). I don't have any temperature problem (no cpu or gpu overklock).

Recently, during my game session, the pc crash without any error message so i use "WhoCrashed" to find the reason.

This is the error message:

 

"This was probably caused by the following module: atikmpag.sys (atikmpag+0xF3B4)

Bugcheck code: 0x116 (0xFFFFE1081E826010, 0xFFFFF8058AD3F3B4, 0x0, 0xD)

Error: VIDEO_TDR_ERROR

product: AMD driver

Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.

A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys "

 

I found in the forum this thread Graphics driver stopped responding and has recovered....TDR fix, I try but nothing cvhange.

That happend especially when I play not during the normal use.

 

Thanks

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