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Dedicated GPU seems not working/not being used (Radeon R8 M445DX on Acer E5-553G-F79R)

Question asked by jmambu on Feb 25, 2017
Latest reply on Feb 26, 2017 by kingfish

Hi, I have this Acer E5-553G-F79R (I think it's similar to this E5-553G-109A) laptop. The laptop is running on AMD FX-9800P and 8GB DDR4 memory. I have listed the full spec at the bottom screen.

 

The laptop comes with dual graphics (R7 M440 which is 2GB + R7 which is 512MB) called R8 M445DX.

It was expected (from various the same laptop reviewer) that I could get around 50-60FPS for CS GO on High Settings and 60-70FPS on medium. However I could only manage to get 30 to 40 on medium.
Upon checking thru GPU-Z, I notice that the 2GB dedicated graphic card isn't being used. It seems it only uses the integrated graphic card (see screenshot 1). I have also attached my Radeon settings screenshot on screenshot 2 (I also tried both dual graphic enabled and disabled, and got the same result).

 

Could anyone help me on this?

thanks a lot.

 

 

 

 

 

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screenshot.jpg

 

 

Describe your system:

  • AMD Graphics Card
    • AMD Radeon R7 M440 dedicated graphics card that, together with the Radeon R7, both of them forms the.. AMD Radeon R8 M445DX!
  • Desktop or Laptop System
    • Acer E5-553G-F79R
  • Operating System
    • Windows 10 64bit
  • Driver version installed
    • Radeon Software Crimson 16.2.1
    • Radeon Setting Version 2016.0601.1137.19043
    • Software Currently installed (in the update section): 16.101.1201.1007-160601a-303462C-Acer
  • Display Devices
    • Laptop Screen
  • Motherboard
    • Not really sure but from CPU-Z it says Carizzo
  • CPU/APU
    • FX-9800P
  • Power Supply Unit  Make, Model & Wattage
    • no idea
  • RAM
    • 8 GB DDR4

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