I received a support email that my advance ship RMA was received and this completes the transaction. Only problem is I did not do an advance RMA (wish I knew it existed a week ago). How do I contact AMD to tell them they still need to send a replacement!!! I can't believe there is no phone, email, web form, etc. to check the status or respond to them.
This is a confirmation notice from AMD Global Customer Care with
regards to Cross Ship Warranty Request RMA# 2000234790. for your AMD
retail packaged Processor(s) in a Box.
Product Serial# Result
AD789KXDJCHBX 9GJ7911E60549 RETURN RECEIVED
This is to confirm receipt of your defective product which you shipped
back to us as part of the Cross Ship Warranty Replacement.
This completes this transaction and we thank you for your business.
AMD Global Customer Care.