AnsweredAssumed Answered

Unable to install

Question asked by pratshash on Feb 21, 2017
Latest reply on Feb 28, 2017 by pratshash

AMD R9 M375

Lenovo Z5170

Windows 10 64 bit

Intel HD graphics 5500 1920*1080 60p Hz

LENOVO        Lenovo Z51-70  MP08KBZ9      SDK0J40688 WIN

INTEL Core I-5 52000 CPU @ 2.20 Ghz

16 GB RAM

 

The issue is a few days ago i tried updating my AMD software , it went fine then but after a few hours when i tried opening the AMD software it showed no AMD Drivers installed . I went across the AMD website for some troubleshooting options and it advised for uninstalling the AMD drivers using AMD clean uninstall and reinstalling the drivers again .. I did the same but after uninstalling when i tried installing them again i was greeted with the Error 173 and Error 175 saying Unsupported AMD hardware " and i guess " No AMD hardware found " . I have tried installing the drivers from AMD website as well as from the manufacturer's website too but to no help in either case . I even tried resetting my PC to the original state by cleaning all files present in C drive but to no help either . It seems as if there isn't any AMD hardware present anymore .... My games are lagging alot and the support I received from manufacturer wasn't good either ... What should i do ? Any help would be appreciated ....

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