AnsweredAssumed Answered

Suspend monitor and it will never show something again

Question asked by doubleshifts on Feb 19, 2017
Latest reply on Feb 21, 2017 by doubleshifts

Hi community, I have a problem with my driver, I dont know whats happening


When my PC turn off the monitor automatically and then I press any key to get back, the monitor shows all black

So then I press ctrl + alt + surp and the PC shows me the security screen, then I cancel it and the PC works normally.


Whatever I unninstall the driver trying to fix the problem, and it works !!! without the driver my monitor can suspend and get back freely.

I tryed to install previus versions of amd but didn't work


I have a radeon R9 380


I am sorry for my english but is not my main languaje, and thanks for helping



Describe your system:

  • AMD Graphics Card
    • AMD R9 380
  • Desktop


  • Operating System
    • Windows 7
  • Driver version installed
    • Radeon Crimson ReLive 16.12.2
  • Display Devices
    • S22D300, HDMI
    • Sincronización horizontal total - 2200
    • Visualización de sincronización horizontal - 1920
    • Intervalo de guarda anterior de la sincronización horizontal - 88
    • Ancho de sincronización horizontal - 44
    • Sincronización vertical total - 1125
    • Visualización de sincronización vertical - 1080
    • Intervalo de guarda anterior de la sincronización vertical - 4
    • Ancho de sincronización vertical - 5
    • Polaridad de sincronización horizontal - Positive
    • Polaridad de sincronización vertical - Positive
    • Entrelazada/Progresiva - Progressive
    • Reloj de píxeles G (KHz) - 148500
    • Frecuencia de actualización G (Hz) - 60
    • Estado de HDCP actual - Disabled
    • Configuración de vínculo actual - Not Available


  • Motherboard
    • Gigabyte 970A-DS3P
    • AMD FX-8320E Eight-Core Processor
  • RAM
    • 8 GB Kingstone



I would like to add, that I never had this problem before, and the monitor is new, also the SO


I downgrade from Windows 10 to Windows 7 and bought a new monitor (I think monitor is not the problem)