AnsweredAssumed Answered

Far cry primal issues HD8500M/HD8700M driver versions 15 and up

Question asked by jkoping on Feb 17, 2017
Latest reply on Feb 18, 2017 by jkoping

Since the link to amdsurveys.com is broken, and I cannot file an issue report here -> (AMD Issue Reporting Form )  and the page from this (Submitting a AMD Issue Report ) survey does not load

I'm reporting this issue here. If it's out of place, please be gentle dear moderators, I'm trying to help here but I'm not very educated in the forum's workings.

 

Describe your system:

  • AMD Graphics Card
    • AMD HD8500M-8700M
  • Desktop or Laptop System
    • Inspiron 15 laptop 3521, windows 8.1
  • Operating System
    • Windows 8.1 64bit
  • Driver version installed
    • 16.150.2111.0 (NOTE: Same issues apply with every driver after 15.3)
  • Display Devices
    • On board screen
    • iiyama screen
  • Motherboard
    • Inspiron 3521
  • CPU/APU
    • Intel Core i5-3337U CPU @ 1.80Ghz
  • Power Supply Unit  Make, Model & Wattage
    • E.g. Thermaltake TR2 700W Gold
  • RAM
    • 6gb

Describe your issue:

  • Provide a detailed description of the issue you are experiencing and the steps required to reproduce the issue.

Installing and running Far Cry Primal with drivers later than 15.XX are causing NPC and Animal characters to be visually removed from the game. The game itself runs like a charm, but characters do not seem to load. Since the game is based on working with NPC's and since it's basically a FPS, it's kind of necessary to see who's/what's there and what is not.

Issue occurs when running the game with the latest driver, and every previous driver back to 15.3.

 

(Also, issues with Far Cry 4 seem to occur: some areas in the game with heavy shading cause dark blocks to occur. They occur upon loading and cannot be removed. 'Standing' something like 100 feet away, causes all trees and other objects to become the same dark shade if looked in that direction. This is not a gamebreaker as the fore mentioned issue.)

 

I'm thinking it's Dunia Engine related because of this, since both games are using that engine.

 

  • Details about applications/games affected (including version number)

Far Cry Primal v1.3

(Far cry 4 v1.6.0)

  • Graphical settings used in the application/game (resolution and 3D settings)

No settings applied other than 'standard' AMD settings, no applied profiles.

Game settings on low, high, ultra all cause the same issue. No matter the resolution, MSAA/FXAA or any other parameter (I've tried it all).

 

  • If possible, include a screenshot or video link of the issue

Image addition in the forum is broken, cannot upload images.

Here are some links of what the game looks like with these issues:

/external-link.jspa?url=http%3A%2F%2Fs1376.photobucket.com%2Fuser%2FJ_Koping%2Fmedia%2FUbisoft%2520Bug%2520Far%2520Cry%2520Primal2017-2-15-19-42-14_zpsarxocuqp.jpg.html%5D%5BIMG%5Dhttp%3A%2F%2Fi1376.photobucket.com%2Falbums%2Fah8%2FJ_Koping%2FUbisoft%2520Bug%2520Far%2520Cry%2520Primal2017-2-15-19-42-14_zpsarxocuqp.jpg%5B%2FIMG%5D%5B%2FURL

Far%20Cry%20Primal2017-2-15-19-39-43_zpszh1ujsev.jpg

http://i1376.photobucket.com/albums/ah8/J_Koping/Far%20Cry%20Primal2017-2-15-19-39-43_zpszh1ujsev.jpg

 

Ubisoft%20Bug%20Far%20Cry%20Primal2017-2-15-19-42-14_zpsarxocuqp.jpghttp://i1376.photobucket.com/albums/ah8/J_Koping/Ubisoft%20Bug%20Far%20Cry%20Primal2017-2-15-19-42-14_zpsarxocuqp.jpg

 

Any suggestions or help will be much appreciated.

"Just use driver v15.3?" No, it causes the game to run terribly slow and it renders all my other games useless since they don't run properly. Later drivers work great on any other game, but they cause this issue in this specific game and I'd like it to not do that.

The game used to run fine, until I updated my drivers. Older drivers make it slow and unplayable, later drivers make it run smooth but visually broken.

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