AnsweredAssumed Answered

blocks and screen goes black

Question asked by johnwlawrence88 on Feb 17, 2017
Latest reply on Feb 18, 2017 by redfury

seeing an issue at the moment with my R9 360, especially when starting but we have also seen it whilst only running microsoft office applicaitons


This is what is happening on screen:



the game freezes and the screen is covered in blocks.

The screen then goes blank and after a few seconds comes back on with this error:




The PC is an HP ENVY 750-279na

i7 6700

16GB ram

256 SSD + 3TB HDD

R9 360 graphics card


I have tried a different monitor and different cables