24 Replies Latest reply on Aug 18, 2017 8:24 AM by joshb

    Black screen upon Windows 10 boot

    vladro

      PC Configuration:

      MB MSI X99A SLI PLUS

      CPU Intel Core i7-5820K BX80648I75820K

      Video MSI R9 390 GAMING 8G

      SSD Samsung 850 EVO MZ-75E1T0B/EU

      Memory Corsair Vengeance LPX 16Gb DDR4 2400 MHz (CMK16GX4M4A2400C14)

      Power supply: Seasonic SSP-650RT GOLD

      Monitor ASUS MG279Q (connected via Mini DP)

      OS: Windows 10 Ent 64 bit

      BIOS mode: UEFI

       

      PROBLEM:

      Black screen without mouse cursor upon Windows boot (after login screen)

       

      IMPORTANT NOTE:

      The problem appears on Crimson drivers later than 16.11.5. All previous versions (include 16.11.5) works good, there is no issue.

       

      NOTES:

      • All drivers were installed cleanly (reboot to safe mode>>DDU cleaning)
      • Fast boot is disabled (gibernation at all)
      • Drivers were installed via regular setup and from .inf file (no difference)
      • Video card has the latest BIOS version