PSU is fine.
Are you using the 4k display to play or the 1080p?
Either/or, can you try running the 4k via Display Port ( really not sure why you even bothered 4k+HDMI, so what if you are HDMI 2.0, use DP for 4k@60hz)
also note the HDMI 2.0 is the PORT and not the cable. RX 480 has HDMI 2.0 PORT(s), but are you sure the Monitor has a HDMI 2.0 PORT.
>Monitor Name: Generic PnP Monitor
Monitor Model: SAMSUNG
Monitor Id: SAM0C44
Native Mode: 3840 x 2160(p) (30.000Hz)
Output Type: HDMI
see that 30.000hz, this most likely means that HDMI port on the samsung is v1.4
just switching to DP will net you 4k@60hz. much smoother. albeit this may not fix your initial issue, this was just bothering me.
1) Which monitor are you gaming on (most likely the Asus)
2) "1 of the games" Which game?
3) I cant read where it says what AMD driver version you are using? (Im not fluent in dxdiag speak)
4) did you use DDU or AMD's clean install to reinstall the drivers
first of all thank you for replying on my thread i really appreciate your efforts and your time.
i am using 1080p to play i never use 4k resolution. thats why i am not using the DP
i am using hdmi version 2.0 because one of the amd support asked me to switch to 2.0 hdmi and perhaps will prevent my display from going black screen for a seccond
and thank you for notifying me about the hdmi port on my samsung tv
1)whenever i am playing both displays are on (i am using duplicated displays mode) . even if i remove 1 hdmi cable and play on asus monitor only the problem still occurs.
2)its an online game called tales of pirates heres the website
NOTE: i have seen from other threads that people are also facing the same problem while playing league of legends and world of war craft games to.
3)i am using the latest version 17.2.1 (yes i have tried all of the versions before and still the same problem).
4)yes i have done that a clean new video card install which is uninstalling all the old drivers then inserting the video card in the motherboard slot then install the suitable drivers for the rx 480 nitro
almost a month now and no reply...and the support system didnt help at all