AnsweredAssumed Answered

Problem with driver

Question asked by jone on Feb 14, 2017
Latest reply on Feb 22, 2017 by kingfish

I'm sorry for using a translator.
When I try to update the drivers for my graphics card, I get the message - "components are already installed." When I thoroughly uninstall the drivers and then install them again, also getting the same message. When I will install an older version of the drivers, everything works fine. Unfortunately, windows update install update and each time I start my computer I receives a strange notification - "Your hardware settings have changed. Please reboot your computer for these changes to take effect". I blocked the updates but it is not the solution to the problem. Please help.


Operating System: Windows 10 Pro 64-bit (10.0, Build 10586) (10586.th2_release_sec.161024-1825)
System Manufacturer: LENOVO
BIOS: 79CN47WW(V3.06)
Processor: Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz (8 CPUs), ~2.4GHz
Memory: 8192MB RAM
Page File: 3239MB used, 6401MB available
Windows Dir: C:\WINDOWS
DirectX Version: 12

Card name: AMD Radeon R7 M265 Series

Readon version: 16.11.3
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x6604)
DAC type: Internal DAC(400MHz)
Device Type: Full Device
Display Memory: 6081 MB
Dedicated Memory: 2029 MB
Shared Memory: 4052 MB