0 Replies Latest reply on Feb 12, 2017 5:01 AM by danieldeguesmüller

    Failed to run the drivers to the point of putting windows on blue screen


         The video drivers on my graphics card have been corrupted constantly whenever I am watching a video stream on the internet generating blue screen on windows, whenever I am using the internet browsers "WattMan" stops working and it locks my computer for a period Until the software acknowledges the failure and restarts the video services.

         Since version 16.12 of Crimerson I have not been able to update the drivers because windows indicates that it is not compatible with windows 7 64 bits.

         I've always used AMD products, but I'm starting to dislike it because I paid relatively dearly for a product that is not working well, I would like a solution to the problem, before I take more drastic measures and never end up using products of this brand.


      Follows the specifications of my computer


      Radeon Software Version - 16.12.2

      Radeon Software Edition - Crimson ReLive

      AMD Radeon (TM) R9 390 Graphics

      Chipset Memory Size - 8192 MB

      Memory Type - GDDR5

      Internal clock - 1010 MHz

      Windows version - Windows 7 (Service Pack 1) (64 bit)

      System Memory - 8 GB

      CPU Type - AMD FX (tm) -8350 eight-core processor


      Remembering, such problems began to appear after the upgrade to the Crimerson version.