0 Replies Latest reply on Feb 9, 2017 10:10 AM by ldr

    Sapphire Radeon RX460 2GB DDR5 Driver problems

    ldr

      Dear Sirs and madams,

       

      I have a problem regarding my new Sapphire Radeon RX 460 2Gb Overclocked (UPC-A Code 840777075364 for the exact model).

       

      I changed my old Nvidia GTX 550 Ti for the model above. Quick question in advance: this RX 460 gets its power alone from the Motherboard right?

      (because I have not found a connector for the 6 pin power cable)

       

      I deleted the old driver software of Nvidia and installed the drivers for the Radeon model. I downloaded the Radeon Software Crimson ReLive Edition from the official AMD Website and tried to install it but it failed during the process with the message: "the drivers were installed partly". I looked around on the web and tried to install an older driver software (16.11.5) but the installation failed too.

       

      I tried to start a few games to test the graphic card but after some seconds ( I tried with the CoD MW series and Fear ( a game from 2005!) but the screen turned black, and after some seconds the game either froze or went on but said problem occured again.)

       

      I also tried to follow the guide on the website but I still did not manage to solve the problem...

      It would really help me if you could write a step-by-step instruction because as you can see my english is not the best.

       

       

      Thanks in advance for your help I really appreciate it.

       

       

       

      My System:

      BetriebssystemnameMicrosoft Windows 7 Home Premium
      Version6.1.7601 Service Pack 1 Build 7601
      Zusätzliche BetriebssystembeschreibungNicht verfügbar
      BetriebssystemherstellerMicrosoft Corporation
      SystemnamePC-PC
      SystemherstellerSystem manufacturer
      SystemmodellSystem Product Name
      Systemtypx64-basierter PC
      ProzessorAMD Phenom(tm) II X4 840 Processor, 3200 MHz, 4 Kern(e), 4 logische(r) Prozessor(en)
      BIOS-Version/-DatumAmerican Megatrends Inc. 0702, 26.01.2011
      SMBIOS-Version2.5
      Windows-VerzeichnisC:\Windows
      SystemverzeichnisC:\Windows\system32
      Startgerät\Device\HarddiskVolume1
      GebietsschemaDeutschland
      HardwareabstraktionsebeneVersion = "6.1.7601.17514"
      BenutzernamePC-PC\PC
      ZeitzoneMitteleuropäische Zeit
      Installierter physikalischer Speicher (RAM)8,00 GB
      Gesamter realer Speicher8,00 GB
      Verfügbarer realer Speicher4,76 GB
      Gesamter virtueller Speicher16,0 GB
      Verfügbarer virtueller Speicher12,3 GB
      Größe der Auslagerungsdatei8,00 GB
      AuslagerungsdateiC:\pagefile.sys