AnsweredAssumed Answered

HD 6970 clean driver install crashing computer

Question asked by ntschaef on Feb 8, 2017
Latest reply on Feb 9, 2017 by kingfish

The symptoms:

On installation of any driver for my HD 6970 my computer will crash and require a hard reboot.  This will always happen at the point of the installation at which the screen flickers.


My computer:

OS: Windows 10

Motherboard: Gigabyte GA-990FXA-UD3 R5

CPU: AMD Phenom II X6 1090T (3.20 GHz)

GPU: Sapphire Dual-X Radeon HD 6970

PSU: Thermaltake TR2 600W

Network:  Wireless


Troubleshooting already done:

Installation from Crimson 17.1.2, Catalyst 15.7.1, and Catalyst 15.7

Installation from extracting driver from Catalyst and installing from device manager

Installation from windows update

(each time using DDU to clean the system before an install)

Switched PCIe slots

Switched RAM slots (after testing RAM briefly with Memtest 86+)


Extra notes:

Prior to uninstalling the previous driver, the computer would crash when starting specific graphic intensive programs.  The uninstall fixed that issue.



Could this be anything other than a problematic Graphics Card?


Current situation:

I'm stumped and would appreciate any help.  Thanks in advance.