1 Reply Latest reply on Feb 9, 2017 10:49 AM by kingfish

    HD 6970 clean driver install crashing computer

    ntschaef

      The symptoms:

      On installation of any driver for my HD 6970 my computer will crash and require a hard reboot.  This will always happen at the point of the installation at which the screen flickers.

       

      My computer:

      OS: Windows 10

      Motherboard: Gigabyte GA-990FXA-UD3 R5

      CPU: AMD Phenom II X6 1090T (3.20 GHz)

      GPU: Sapphire Dual-X Radeon HD 6970

      PSU: Thermaltake TR2 600W

      Network:  Wireless

       

      Troubleshooting already done:

      Installation from Crimson 17.1.2, Catalyst 15.7.1, and Catalyst 15.7

      Installation from extracting driver from Catalyst and installing from device manager

      Installation from windows update

      (each time using DDU to clean the system before an install)

      Switched PCIe slots

      Switched RAM slots (after testing RAM briefly with Memtest 86+)

       

      Extra notes:

      Prior to uninstalling the previous driver, the computer would crash when starting specific graphic intensive programs.  The uninstall fixed that issue.

       

      Question: 

      Could this be anything other than a problematic Graphics Card?

       

      Current situation:

      I'm stumped and would appreciate any help.  Thanks in advance.