AnsweredAssumed Answered

BSOD crashes in Windows 7, Radeon 5, mostly in startup, since Jan 2017

Question asked by stellliger on Feb 8, 2017
Latest reply on Feb 19, 2017 by stellliger

My laptop recently developed what seems a worsening problem.


It's a Win7x64 computer, running an AMD Radeon 5 graphics adapter.


For about the past month, roughly the start of 2017, my computer has been crashing, mostly during browsing, giving a BSOD "infinite loop" error.  When this would happen, it would take repeated attempts to reboot, as most attempts would result in a BSOD right after the Windows logo vanished.  The consistent part of the error was "driver got stuck in an infinite loop" (but would not specify WHICH driver) and 0x000000EA, with other strings.


The problem during boot has worsened in recent days, despite efforts to clean the system, until I can only start in either safe mode or after deleting the display drivers.


It's certainly a display driver error, since deleting the AMD graphics driver will always result in a successful (but generic) start, and reinstalling the driver almost always results in a BSOD.


I'm using the latest Jun 2015 drivers, and rolling them back to the previous version did not help.


Any ideas?  I'm posting post-crash data below from the most recent failure to boot.


Problem signature:
  Problem Event Name: BlueScreen
  OS Version: 6.1.7601.
  Locale ID: 1033

Additional information about the problem:
  BCCode: 100000ea
  BCP1: FFFFFA8005506060
  BCP2: 0000000000000000
  BCP3: 0000000000000000
  BCP4: 0000000000000000
  OS Version: 6_1_7601
  Service Pack: 1_0
  Product: 256_1