5 Replies Latest reply on Feb 21, 2017 2:27 AM by amdmatt

    Thread Stuck in Device Driver - atikmdag.sys

    xenomorphx1221

      Hi I need assistance! My system keeps on crashing everytime I'm playing games such as Dota2 and Counter Strike: GO.

      I used BlueScreenViewer to check my dumpfiles and it shows Thread Stuck in Device Driver - atikmdag.sys

       

      Here are the troubleshooting methods that I have done so far.

       

      1. Clean Sweep my Graphic Driver. Used DDU with safe mode & installed the updated driver.

      2. Run SFC /SCANNOW but no problem found.

      3. Used the DISM /Online /Cleanup-Image /RestoreHealth command.

      4. Run Rkill + Malwarebytes to make sure my system is clean.

       

      Here's the link for the latest dumpfile.

      minidump - https://1drv.ms/u/s!AucoHxNcrEz7aRbVlHRv1ZZlBAM

       

      And this is for my Msinfo32.

      Msinfo32 - https://1drv.ms/u/s!AucoHxNcrEz7ambDS59zVleN1ds

       

      I badly need assistance since it's already annoying and I cant enjoy playing games on my computer.