AnsweredAssumed Answered

New RX 480 - sudden shut down

Question asked by worldlife on Jan 30, 2017
Latest reply on Oct 11, 2017 by spikeypup

Hello everyone,

I recently bought my new RX 480 and everything works fine except when i start "graphics heavy" games.
It first happened when I played LoL ranked game on the highest settings. Everything works fine until it suddenly stops and shortly after a black screen appears and i get kicked out to the desktop.

The mouse icon stays the same (LoL-icon) and I can't click anything until I open the task manager and shut it down.
The same thing happened to Skyrim Special Edition.
On the highest settings (self setted by the game) it happens at the beginning during the introduction (sitting in the cart).
Suddenly I get a black screen and shortly after I'm landing on my desktop and I have to shut it down too.
I truly don't know why it is happening so I hope you guys can help me

 

Specs:
i5-6600
PowerColor RX480 8GB Red Dragon

ASRock Extreme 3 Z170
16 GB HyperX DDR4 RAM Kingston HyperX 2133

Outcomes