3 Replies Latest reply on Jan 31, 2017 12:38 PM by kingfish

    When i am playing games my laptop restards without reason, the temperature are upsolutely fine, no dust


      I use HP pavilion G6 1040ev

      • windows 10 home 64 bit
      • intel i3 380m 2,53Ghz
      • 8 Gb Ram
      • 525 GB SSD
      • intel(R) HD graphics
      • AMD Radeon 7400m HD graphics


      I have checked my laptop if there is dust, also changed the thermal paste, everything are OK, I have checked my processor, my RAMS everything are ok. my temperature idle are minimum to 35 Celsius, and while gaming 61 Celsius.

      So, when I am playing a game or even when I use a program that uses graphic card, makes my laptop restart without reason. I have checked laptop charger and is fine. also changed it but still no change.

      The drivers are updated.

      Any help please?