12 Replies Latest reply on Jan 30, 2017 2:48 PM by elpatron

    How can i fix the VIDEO_TDR_FAILURE atikmpag.sys?

    elpatron

      Hi,

       

      since i bought my GPU, the 4GB PowerColor Radeon RX 470 Red Dragon Single ,

      i got some issues with my PC. First im getting some colors on my screen, whatever iam doing, watching youtube videos, playing games or something else, and then im getting a bluescreen with the ERROR in the title of my question. This happens every time. Im really frustrated and want to fix this problem fast...I already tryed to install the newest versions of the drivers, or to install the drivers from the disk. Nothing helped. At the moment im playing GTA 5, League of Legends, CS:GOand Forza 6 and this happens in every game, every time. In every game im playing the settings are high to super high, and it has no problems with it, no lags nothing. just this bluescreens...

      PC information:

      GPU:

      4GB PowerColor Radeon RX 470 Red Dragon Single Fan

      CPU:

      Intel Core i5 6400 4x 2.70GHz So.1151 BOX

       

      RAM:

      8GB (2x 4096MB) HyperX FURY schwarz DDR4-2133 DIMM CL14-14-14 Dual Kit

      Operating System: Windows 10 64bit

      Desktop PC, i built it by my own

      Driver: Radeon Software Crimson Edition 17.1

      Display:

      21,5" (54,61cm) BenQ GL2250HM Black 1920x1080 DVI-D/HDMI/VGA

      And im using the HDMI connection.

      Mainboard: ASRock B150M Pro4S Intel B150 So.1151 Dual Channel DDR mATX Retail

      Power: 500 Watt Cooler Master B500 ver.2 Non-Modular 80+

        • Re: How can i fix the VIDEO_TDR_FAILURE atikmpag.sys?
          redfury

          1.Update BIOS via BIOS menu or in Windows

          2.Update chipset and ME drivers

          3.Delete C:\AMD folder

          4.Uninstall all AMD software and clean your system in safe mode by DDU program and install 16.11.5 or 17.1.1 driver Windows 10 (64-bit)

          5.Run HWinfo64>sensors only>Logging start and play for 15-20 min. I want to see that log

          sens log.JPG

            • Re: How can i fix the VIDEO_TDR_FAILURE atikmpag.sys?
              elpatron

              Date,Time,"Virtual Memory Commited [MB]","Virtual Memory Available [MB]","Virtual Memory Load [%]","Physical Memory Used [MB]","Physical Memory Available [MB]","Physical Memory Load [%]","Page File Usage [%]","Core #0 VID [V]","Core #1 VID [V]","Core #2 VID [V]","Core #3 VID [V]","Core #0 Clock [MHz]","Core #1 Clock [MHz]","Core #2 Clock [MHz]","Core #3 Clock [MHz]","Bus Clock [MHz]","Ring Clock [MHz]","System Agent Clock [MHz]","Core #0 Usage [%]","Core #1 Usage [%]","Core #2 Usage [%]","Core #3 Usage [%]","Max CPU/Thread Usage [%]","Total CPU Usage [%]","On-Demand Clock Modulation [%]","Core #0 Ratio [x]","Core #1 Ratio [x]","Core #2 Ratio [x]","Core #3 Ratio [x]","Uncore Ratio [x]","Core #0 [°C]","Core #1 [°C]","Core #2 [°C]","Core #3 [°C]","Core #0 Distance to TjMAX [°C]","Core #1 Distance to TjMAX [°C]","Core #2 Distance to TjMAX [°C]","Core #3 Distance to TjMAX [°C]","Core Max [°C]","Core #0 Thermal Throttling [Yes/No]","Core #1 Thermal Throttling [Yes/No]","Core #2 Thermal Throttling [Yes/No]","Core #3 Thermal Throttling [Yes/No]","Core #0 Critical Temperature [Yes/No]","Core #1 Critical Temperature [Yes/No]","Core #2 Critical Temperature [Yes/No]","Core #3 Critical Temperature [Yes/No]","Core #0 Power Limit Exceeded [Yes/No]","Core #1 Power Limit Exceeded [Yes/No]","Core #2 Power Limit Exceeded [Yes/No]","Core #3 Power Limit Exceeded [Yes/No]","Package/Ring Thermal Throttling [Yes/No]","Package/Ring Critical Temperature [Yes/No]","Package/Ring Power Limit Exceeded [Yes/No]","CPU Package [°C]","CPU IA Cores [°C]","CPU GT Cores (Graphics) [°C]","CPU Package Power [W]","IA Cores Power [W]","Total DRAM Power [W]","Core #0 Thread 0 C0 Residency [%]","Core #1 Thread 0 C0 Residency [%]","Core #2 Thread 0 C0 Residency [%]","Core #3 Thread 0 C0 Residency [%]","Core #0 C3 Residency [%]","Core #1 C3 Residency [%]","Core #2 C3 Residency [%]","Core #3 C3 Residency [%]","Core #0 C7 Residency [%]","Core #1 C7 Residency [%]","Core #2 C7 Residency [%]","Core #3 C7 Residency [%]","Memory Clock [MHz]","Memory Clock Ratio [x]","Tcas [T]","Trcd [T]","Trp [T]","Tras [T]","Trfc [T]","Command Rate [T]","IA: PROCHOT [Yes/No]","IA: Thermal Event [Yes/No]","IA: DDR RAPL [Yes/No]","IA: PCS (PECI) [Yes/No]","IA: Residency State Regulation [Yes/No]","IA: Running Average Thermal Limit [Yes/No]","IA: VR Thermal Alert [Yes/No]","IA: VR TDC [Yes/No]","IA: Electrical Design Point/Other (ICCmax,PL4,SVID,DDR RAPL) [Yes/No]","IA: Package-Level RAPL/PBM PL1 [Yes/No]","IA: Package-Level RAPL/PBM PL2,PL3 [Yes/No]","IA: Max Turbo Limit [Yes/No]","IA: Turbo Attenuation (MCT) [Yes/No]","GT: Thermal Event [Yes/No]","GT: DDR RAPL [Yes/No]","GT: Residency State Regulation [Yes/No]","GT: Running Average Thermal Limit [Yes/No]","GT: VR Thermal Alert [Yes/No]","GT: VR TDC [Yes/No]","GT: Max VR Voltage, ICCmax, PL4 [Yes/No]","GT: Domain-Level PBM PLGT [Yes/No]","GT: Package-Level RAPL/PBM PL1 [Yes/No]","GT: Package-Level RAPL/PBM PL2,PL3 [Yes/No]","GT: Inefficient Operation [Yes/No]","GT: Fuses limit [Yes/No]","RING: Residency State Regulation [Yes/No]","RING: VR Thermal Alert [Yes/No]","RING: VR TDC [Yes/No]","RING: Max VR Voltage, ICCmax, PL4 [Yes/No]","RING: Package-Level RAPL/PBM PL1 [Yes/No]","RING: Package-Level RAPL/PBM PL2,PL3 [Yes/No]","Motherboard [°C]","CPU [°C]","Auxiliary [°C]","AUXTIN2 [°C]","AUXTIN3 [°C]","CPU (PECI) [°C]","Vcore [V]","+5V [V]","AVCC [V]","3VCC [V]","+12V [V]","VIN5 [V]","PCH +1.0V [V]","3VSB [V]","VTT [V]","VCCIO [V]","DRAM [V]","DRAM VPP [V]","VCCSA [V]","CPU1 [RPM]","Chassis Intrusion [Yes/No]","PCH Temperature [°C]","Drive Temperature [°C]","Drive Airflow Temperature [°C]","Drive Failure [Yes/No]","Drive Warning [Yes/No]","Read Activity [%]","Write Activity [%]","Total Activity [%]","Read Rate [MB/s]","Write Rate [MB/s]","Read Total [MB]","Write Total [MB]","GPU Thermal Diode [°C]","GPU Core Voltage (VDDC) [V]","GPU Fan [RPM]","GPU Core Current [A]","GPU Core Power [W]","GPU Chip Power [W]","GPU Clock [MHz]","GPU Memory Clock [MHz]","GPU Utilization [%]","GPU D3D Usage [%]","GPU Memory Controller Utilization [%]","GPU D3D Memory Dedicated [MB]","GPU D3D Memory Dynamic [MB]","PCIe Link Speed [GT/s]","GPU Memory Errors []","GPU VRM Temperature1 [°C]","GPU VRM Temperature2 [°C]","GPU VRM Voltage Out (VOUT/VID) [V]","GPU VRM Voltage In (VIN/+12V) [V]","GPU VRM Current In (IIN) [A]","GPU VRM Current Out (IOUT) [A]","GPU VRM Power Out (POUT) [W]","GPU VRM Power In (PIN) [W]","Total DL [MB]","Total UP [MB]","Current DL rate [KB/s]","Current UP rate [KB/s]","Total Errors []","GPU Fan Speed [%]",

               

               

              it was working, when i was playing. I think u helped me, have to test it

               

              EDIT: I wanted to start another CS:GO Match and it crashed again. Same error