4 Replies Latest reply on Jan 26, 2017 5:24 PM by arcticwind

    21 blue screens with atikmpag.sys (atikmpag+0xF3B4) in 5 days since NEW build. WTH?

    maxxcool7421

      So, I build a new 4k media player and it bsods multiple times per day.  system specs below.

       

      use NVIDA 950 == NO CRASH

      use INTEL builtr in GFX == NO CRASH

      use the 460 == CRASH 2-3x a day..

       

      what the hell AMD ? ( Google )

       

      Seriously ticked off. 

       

      YES auxiliary power is connected to the motherbpoard

      YES auxiliary power is connected to the card

      YES running new drivers

      YES updated bios

      YES fresh install of windows 10

      Brand new power supply +3.3V@24A, +5V@20A, +12V@40A, +5VSB@3A, -12V@0.3A

       

       

      based on the searches *there is no solution* so unless someone has magic I'm going to refund newegg and heading back to Nvidia...

       

       

       

      System Information (local)



      Computer name: MEDIA
      Windows version: Windows 10 , 10.0, build: 14393
      Windows dir: C:\Windows
      Hardware: MS-7994, MSI, H110M GAMING (MS-7994)
      CPU: GenuineIntel Intel(R) Celeron(R) CPU G3900 @ 2.80GHz Intel586, level: 6
      2 logical processors, active mask: 3
      RAM: 4179058688 bytes total


       


      Crash Dump Analysis


       

      Crash dump directory: C:\Windows\Minidump

       

      Crash dumps are enabled on your computer.

      On Thu 1/26/2017 2:15:59 AM your computer crashed
      crash dump file: C:\Windows\Minidump\012617-8781-01.dmp
      This was probably caused by the following module: atikmpag.sys (atikmpag+0xED90)
      Bugcheck code: 0x116 (0xFFFFBB044B575010, 0xFFFFF805BAD5ED90, 0x0, 0xD)
      Error: VIDEO_TDR_ERROR
      Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
      A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys .
      Google query: atikmpag.sys VIDEO_TDR_ERROR


      On Thu 1/26/2017 2:15:59 AM your computer crashed
      crash dump file: C:\Windows\memory.dmp
      This was probably caused by the following module: atikmpag.sys (0xFFFFF805BAD5ED90)
      Bugcheck code: 0x116 (0xFFFFBB044B575010, 0xFFFFF805BAD5ED90, 0x0, 0xD)
      Error: VIDEO_TDR_ERROR
      Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
      A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys .
      Google query: atikmpag.sys VIDEO_TDR_ERROR


      On Wed 1/25/2017 8:56:08 PM your computer crashed
      crash dump file: C:\Windows\Minidump\012517-8781-01.dmp
      This was probably caused by the following module: atikmpag.sys (atikmpag+0xF3B4)
      Bugcheck code: 0x116 (0xFFFFD305FF222010, 0xFFFFF80C027BF3B4, 0x0, 0xD)
      Error: VIDEO_TDR_ERROR
      Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
      A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys .
      Google query: atikmpag.sys VIDEO_TDR_ERROR


      On Wed 1/25/2017 8:54:39 PM your computer crashed
      crash dump file: C:\Windows\Minidump\012517-8656-01.dmp
      This was probably caused by the following module: atikmpag.sys (atikmpag+0xF3B4)
      Bugcheck code: 0x116 (0xFFFFD001C56D5010, 0xFFFFF80DF7C4F3B4, 0x0, 0xD)
      Error: VIDEO_TDR_ERROR
      Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
      A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys .
      Google query: atikmpag.sys VIDEO_TDR_ERROR


      On Wed 1/25/2017 8:32:03 PM your computer crashed
      crash dump file: C:\Windows\Minidump\012517-9687-01.dmp
      This was probably caused by the following module: atikmpag.sys (atikmpag+0xF3B4)
      Bugcheck code: 0x116 (0xFFFFDE81C8D004A0, 0xFFFFF809D4DCF3B4, 0x0, 0xD)
      Error: VIDEO_TDR_ERROR
      Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
      A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys .
      Google query: atikmpag.sys VIDEO_TDR_ERROR


       

       


      Conclusion


       

      21 crash dumps have been found and analyzed. Only 5 are included in this report. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

      atikmpag.sys

      If no updates for these drivers are available, try searching with Google on the names of these drivers in combination with the errors that have been reported for these drivers. Include the brand and model name of your computer as well in the query. This often yields interesting results from discussions on the web by users who have been experiencing similar problems.