1 Reply Latest reply on Jan 25, 2017 4:59 PM by kingfish

    16.12.2 partially installed


      So I'm older and not very tech savvy. I got a prompt to update drivers, chose to hit install and options became available. I chose "recommended version".


      In the middle of the download an error message came up saying a file could not be found (and, of course, I didn't write that down). I hit okay and now I have screen with an exclamation point in the middle of it with the words "16.12.2 driver has been partially installed" with options for customer support, view log (which it will not let me do), restart now and close.


      Have to admit, I'm afraid to hit restart now, but also afraid to close.