18 Replies Latest reply on Aug 21, 2017 5:20 AM by christophschnerr

    amd:ccc-aemcapturingwindow: Radeonsetting.exe


      Continue to get the following error when shutting down only!


      amd:ccc-aemcapturingwindow: Radeonsetting.exe - Application Error


      The instructions at 0x0000000000623a2924 reference memory at 0x000001a47c01aed8. the Memory could not be read

      Click to terminate the program - OK



      This error prevents windows shutdown until OK is pressed. I have updated drivers, uninstalled drivers, reinstalled, uninstalled, reinstalled, updated...  

      Nothing is working.     I have had this issue for lets say about 1 month now, it is sporadic as well.  There is no single game that it does it do ever time. there is no game i recently installed a month ago that started the problem. 

      I am getting very frustrated as i am unable an answer for this issue when searching online and forums. 

      #1 answer is reinstall drivers.. number one response - Tried that didn't work!





      Here are my current system specs.


      Radeon Software Version - 17.1.1

      Radeon Software Edition - Crimson ReLive

      Graphics Chipset - AMD Radeon (TM) R9 390 Series

      Memory Size - 8192 MB

      Memory Type - GDDR5

      Core Clock - 1040 MHz

      Windows Version - Windows 10 (64 bit)

      System Memory - 16 GB

      CPU Type - Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz