AnsweredAssumed Answered

amd:ccc-aemcapturingwindow: Radeonsetting.exe

Question asked by deadwolf13 on Jan 22, 2017
Latest reply on Aug 21, 2017 by christophschnerr

Continue to get the following error when shutting down only!


amd:ccc-aemcapturingwindow: Radeonsetting.exe - Application Error


The instructions at 0x0000000000623a2924 reference memory at 0x000001a47c01aed8. the Memory could not be read

Click to terminate the program - OK



This error prevents windows shutdown until OK is pressed. I have updated drivers, uninstalled drivers, reinstalled, uninstalled, reinstalled, updated...  

Nothing is working.     I have had this issue for lets say about 1 month now, it is sporadic as well.  There is no single game that it does it do ever time. there is no game i recently installed a month ago that started the problem. 

I am getting very frustrated as i am unable an answer for this issue when searching online and forums. 

#1 answer is reinstall drivers.. number one response - Tried that didn't work!





Here are my current system specs.


Radeon Software Version - 17.1.1

Radeon Software Edition - Crimson ReLive

Graphics Chipset - AMD Radeon (TM) R9 390 Series

Memory Size - 8192 MB

Memory Type - GDDR5

Core Clock - 1040 MHz

Windows Version - Windows 10 (64 bit)

System Memory - 16 GB

CPU Type - Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz