4 Replies Latest reply on Jan 21, 2017 10:10 AM by sphgb

I'm waiting my steam key (amd rewards) for 2 weeks now.

yirx Jan 19, 2017 7:41 AM

Hello, before starting i want to apologize in advance for my bad english i will try my best !

So 2 weeks ago i put the code i receive from the site where i bought my rx 480 8gb a code for the amd rewards.

This code allowed me to receive Civilization VI but the problem is i'm still waiting and nothing is happening i tried to contact the support but it does lead me nowhere.

What can i do ? I really want my game !

Here is a screen of the message i have for now 2 weeks : Gyazo - a9c53c29d959996264986c1c3218de60.png

(i hid the code but i can give it to a moderator)

Thank's !

Re: I'm waiting my steam key (amd rewards) for 2 weeks now.

sphgb Jan 20, 2017 1:40 PM (in response to yirx)

I'm having the same problem! I've sent at least 3 ticket requests and haven'theard anything. I tweeted AMD and my tweet wasn't responded to but they did continue to use Twitter so I can only assume it's been ignored. Bit of a disgrace if you ask me, promising a game with a product to entice people (not that that was my reasoning for buying my RX480) and then ignoring it and any issues.
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- Re: I'm waiting my steam key (amd rewards) for 2 weeks now.
  
  sphgb Jan 21, 2017 10:10 AM (in response to sphgb)
  
  Update: if you guys make a post somewhere in the forums it will get chased up and sorted out
  
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Re: I'm waiting my steam key (amd rewards) for 2 weeks now.

goodplay Jan 20, 2017 7:17 PM (in response to yirx)

RX480 amd rewards
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Re: I'm waiting my steam key (amd rewards) for 2 weeks now.

ray_m Jan 21, 2017 10:09 AM (in response to yirx)

There is a temporary shortage of CIV VI keys. This is expected to be resolved early next week.
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