Hello, before starting i want to apologize in advance for my bad english i will try my best !
So 2 weeks ago i put the code i receive from the site where i bought my rx 480 8gb a code for the amd rewards.
This code allowed me to receive Civilization VI but the problem is i'm still waiting and nothing is happening i tried to contact the support but it does lead me nowhere.
What can i do ? I really want my game !
Here is a screen of the message i have for now 2 weeks : Gyazo - a9c53c29d959996264986c1c3218de60.png
(i hid the code but i can give it to a moderator)