6 Replies Latest reply on Jan 20, 2017 4:24 AM by goodplay

    Cannot install  new 17.1.1 updates

    albanianagent

      Hello

       

      I wanted to install latest drivers

       

      http://prntscr.com/dxhajk

       

      It says currently installed  16.12.2, new optional  17.1.1, when i click to expres upgrade to 17.1.1, it goes so good till the end "resart ", but again old drivers

       

      p.s. Mine is : AMD Radeon R9 200 Series

       

       

      http://prntscr.com/dxhc7e

       

       

      After restart, same old drivers !!!

        • Re: Cannot install  new 17.1.1 updates
          ray_m

          As requested. please provide the ESSENTIAL information you are required to provide when opening a discussion.  And how do you know the driver has not been installed ?

          • Re: Cannot install  new 17.1.1 updates
            surg3z

            i have the same problem i have tried installing it 3-4 times now and still. My radeon app gives me the notification for it..

            Radeon Software Version - 16.12.2

            Radeon Software Edition - Crimson ReLive

            Windows Version - Windows 10 (64 bit)

            System Memory - 8 GB

            CPU Type - Intel(R) Core(TM) i7-6500U CPU @ 2.50GHz

            Radeon Settings Version - 2016.1223.1240.22785

            Driver Packaging Version - 16.50.2011-161223a-310011C

            Provider - Advanced Micro Devices, Inc.

            2D Driver Version - 8.1.1.1583

            Direct3D® Version - 9.14.10.01235

            OpenGL® Version - 6.14.10.13464

            OpenCL™ Version - 21.19.407.0

            AMD Mantle Version - 9.1.10.0165

            AMD Mantle API Version - 102400

            AMD Audio Driver Version - Not Available

            Vulkan™ Driver Version - 1.4.1

            Vulkan™ API Version - 1.0.30

            Graphics Card Manufacturer - Powered by AMD

            Graphics Chipset - AMD Radeon (TM) R7 M340

            Device ID - 6900

            Vendor ID - 1002

            SubSystem ID - 81EC

            SubSystem Vendor ID - 103C

            Revision ID - 83

            Bus Type - PCI Express 3.0

            Current Bus Settings - PCI Express 3.0 x4

            BIOS Version - 015.049.000.013

            BIOS Part Number - BR46891.100

            BIOS Date - 2016/06/28 02:01

            Memory Size - 2048 MB

            Memory Type - DDR3

            Memory Clock - 1000 MHz

            Core Clock - 1021 MHz

            Total Memory Bandwidth - 16 GByte/s

            2D Driver File Path - /REGISTRY/MACHINE/SYSTEM/ControlSet001/Control/Class/{4d36e968-e325-11ce-bfc1-08002be10318}/0001

            • Re: Cannot install  new 17.1.1 updates
              connornee

              I have the same problem just tried to install the update 2 times now and stills says 16.12.2

               

              • AMD Graphics Card
                • AMD XFX R9 380 4GB
              • Desktop or Laptop System
                • Desktop
              • Operating System
                • Windows 10 64bit
              • Driver version installed
                • Radeon Software Crimson Edition 16.12.2
              • Display Devices
                • LUXOR 32" TV, HDMI @ 60 Ghz
              • Motherboard
                • MSI 970 Gaming
              • CPU/APU
                • FX 8370 @ 4.30Ghz
              • Power Supply Unit  Make, Model & Wattage
                • EVGA 750 Watt
              • RAM
                • Hyper 16Gb @ 666Mhz

               

              Had no issues with the drivers until the new ones that relive came out with. I have uninstalled relive to test if that was the issue and no luck.

              • Re: Cannot install  new 17.1.1 updates
                goodplay

                I just downloaded/installed from driver page (as always), no problem, 17.1.1 is installed.