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Submitted CIV VI code into AMDRewards but no response back

Question asked by alza77 on Jan 18, 2017

I bought an RX 480, on 10th January, that was bundled with a Civilization VI and inputted my code into AMDRewards on the 11th January but have not heard anything back. I opened up a ticket on the 15th January but still have not heard back. In this ticket I provided the invoice of the pruchase along with the CIV VI code as proof of purchase and redemption. I wanted to know if there has been any problem. Is this a widespread problem at the moment?

 

My ticket I.D: 403869

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