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my amd xfx 380x graphics card freezes my computer

Question asked by on Jan 17, 2017
Latest reply on Jan 23, 2017 by

AMD Graphics Card: XFX R9 380x

  • Desktop or Laptop System
    • Computer type: Desktop

Operating System: windows 10 64 bit

  • Driver version installed:
    • crimson relive 16.12.2 but have also tried older drivers as well
  • Display Devices
    • Asus VS238H 60Hz 1920x1080 DVI
  • Motherboard
    • AMD A10-Series APU A10-7850K Socket FM2+ (AD785KXBJABOX)
  • Power Supply Unit  Make, Model & Wattage
    • ANTEC Gold Standard Power Supply ATX 550 Power Supply TP-550C
  • RAM
    • 8GB


I have had this card for a couple of years or so maybe a little bit less and I have never OCed it, until the past year I have had issues when running benchmarks and some of my games. it will freeze randomly, the video will freeze and no sound will come out or the sound will loop, the mouse will kick off and the keyboard will become unresponsive causing me to do a hard reset. there is no BSOD or anything and this does not happen on my Nvidia GT 730 but that is a less powerful card and I want the power my AMD card as to offer, my MSI afterburner is  showing the settings below and the core and memory clock look a little low which might cause this issueMSIAfterburner_2017-01-17_16-06-16.png